Customer Service Representative II jobs in United States
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AmeriHome Mortgage Company, LLC · 1 day ago

Customer Service Representative II

AmeriHome Mortgage Company, LLC is a subsidiary of Western Alliance Bank, focusing on mortgage loan products. The Customer Service Representative II will handle customer inquiries and manage a high volume of phone calls while providing excellent customer service and performing basic lead qualifications.

Financial ServicesMortgage
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H1B Sponsor Likelynote

Responsibilities

Contact prospective clients to generate interest in our mortgage products. Communicate effectively over the phone with the ability to escalate customer complaints and concerns to appropriate departments
Field customer mortgage inquiries and generate potential interest in refinance opportunities
Transfer potential leads to available Loan Officers
Speak with clients while entering client data into the AmeriHome Mortgage Customer Relationship Management (CRM) System

Qualification

Communication skillsHigh school diplomaBachelor's degree preferred

Required

High school diploma required
Intermediate speaking and writing communication skills

Preferred

Bachelor's degree in related field preferred

Benefits

Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program

Company

AmeriHome Mortgage Company, LLC

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AmeriHome Mortgage Company is a financial services company offering mortgage services.

H1B Sponsorship

AmeriHome Mortgage Company, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (7)
2022 (24)
2021 (22)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-02-16Acquired

Leadership Team

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Huruy Yohannes
SVP Consumer Direct Analytics & CRM
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Company data provided by crunchbase