AmeriHome Mortgage Company, LLC · 1 day ago
Customer Service Representative II
AmeriHome Mortgage Company, LLC is a subsidiary of Western Alliance Bank, focusing on mortgage loan products. The Customer Service Representative II will handle customer inquiries and manage a high volume of phone calls while providing excellent customer service and performing basic lead qualifications.
Financial ServicesMortgage
Responsibilities
Contact prospective clients to generate interest in our mortgage products. Communicate effectively over the phone with the ability to escalate customer complaints and concerns to appropriate departments
Field customer mortgage inquiries and generate potential interest in refinance opportunities
Transfer potential leads to available Loan Officers
Speak with clients while entering client data into the AmeriHome Mortgage Customer Relationship Management (CRM) System
Qualification
Required
High school diploma required
Intermediate speaking and writing communication skills
Preferred
Bachelor's degree in related field preferred
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
AmeriHome Mortgage Company, LLC
AmeriHome Mortgage Company is a financial services company offering mortgage services.
H1B Sponsorship
AmeriHome Mortgage Company, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (7)
2022 (24)
2021 (22)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
unknown2021-02-16Acquired
Recent News
Business Journal Daily
2023-12-25
Company data provided by crunchbase