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Grace Technologies · 5 hours ago

Digital Product Engineer II

Davenport,IA,US

Full-time

Onsite

Mid Level

Grace Technologies is the world leader in electrical safety product solutions. The Digital Product Engineer II is responsible for ensuring the long-term, full life-cycle technical success of digital products, including software, both at customer sites and in the Grace factory.

ConsultingElectronicsHardwareIndustrial AutomationMachinery ManufacturingManufacturingSoftware

Growth Opportunities

Responsibilities

Work with the engineering team to evaluate, design, and test digital products, including software

Assist in certification efforts (UL, ATEX, IECEX, SIL, FCC/IC) related to new product innovation

Work with the product and engineering teams to ensure the long-term technical reliability of Grace Technologies digital products and software

Work with product, engineering, design, quality, and production teams to ensure that all digital products, new or revised, are fully tested

Investigate and resolve digital product design issues both before and after release

Identify, prioritize, and help resolve customer-facing digital product issues that escalate via RMA, support ticket, etc

Own closure of assigned support tickets

Provide remote or on-site application support and installation oversight for customers when needed

Develop and maintain deep technical knowledge of the company’s digital product line

Assist the product team in delivering successful new digital and software product introductions including specification creation and design review

Build the documentation required for shipping product

Identify product documentation deficiencies and work with marketing team to generate missing content

Help ensure the continued maintenance of a technical library for customer support

Work with customers to assess their needs, engineer solutions, explain product offerings, and develop formal quotes / pricing proposals for technical sales opportunities

Represent Grace Technologies and engage with customers and vendors at assigned trade shows and other events

Assist the product, embedded systems, and software teams in developing technical scopes and estimating timelines for projects

Work efficiently to meet deadlines and help ensure overall product project success

Qualification

Electrical engineeringDigital product designC programmingPython programmingPCB layoutStatistical analysisECAD software (Altium)Lab debugging toolsSerial communication protocolsGit version controlAnalytical skillsProject managementCommunication skillsInterpersonal skills

Required

Bachelor's degree in electrical engineering, computer engineering, or related field

Basic understanding of electrical/computer engineering including: schematic design of digital systems, PCB layout, PCA testing, and digital communications

Ability to work with mathematical concepts such as probability and statistical inference

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations

Understanding of how to generate electrical CAD schematics and PCB layouts using an ECAD package (Altium preferred)

Proficiency with lab-based debugging tools (multimeter, oscilloscope, logic analyzer, frequency generator, power supply, etc)

Proficient in C, Python, and SQL

Proficient in serial communication protocol implementation (SPI, I2C, RS485 etc.)

Proficient with code versioning tools such as Git

Excellent project management and organizational skills

Strong analytical and problem-solving abilities

Excellent communication and interpersonal skills

Ability to work effectively in a fast-paced, dynamic environment