Core Operations, Vice President jobs in United States
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State Street · 1 day ago

Core Operations, Vice President

State Street is one of the largest custodian banks and asset managers in the world, seeking a talented individual to manage the Business Onboarding and Transitions team. The role involves overseeing the administration of customer custody accounts, ensuring efficient and accurate processes related to account management and transitions.

BankingFinanceFinancial Services

Responsibilities

Effectively manage the day-to-day operations of the team that administers custody accounts for the North American client base, ensuring that all processes related to account opening, maintenance, compliance, and transitions are handled efficiently and accurately
Establish and foster client relationships
Effectively coordinate with internal departments, respond to client escalations, maintain meticulous records, and support both new and existing clients through their onboarding and account transition phases
Monitor and evaluate the continuing effectiveness of processes, system and procedures, initiating remedial action as necessary
Ensure that KPI measures (as defined in SLAs with internal Business Units and where applicable) are achieved on a monthly basis

Qualification

Financial services experienceClient relationship managementState Street systemsAttention to detailProblem-solving skillsCustomer service commitmentCritical analysisTask managementEffective communication

Required

Bachelor's degree required
Attention to detail
Ability to manage multiple tasks, and prioritize
Superior problem-solving and critical analysis
Knowledge of relevant State Street systems
Effective communication
Commitment to providing first-class customer service

Preferred

Minimum 10 years of experience in financial services, global custody preferred

Benefits

Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Paid volunteer days
Matching gift program
Access to employee networks that help you stay connected to what matters to you

Company

State Street

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State Street offers a range of financial services, including investment management, research and trading, as well as asset management.

Funding

Current Stage
Public Company
Total Funding
$12.05B
2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M

Leadership Team

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Ronald O'Hanley
Chairman and Chief Executive Officer
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Renee LaRoche-Morris
Senior Vice President, Chief of Staff to the COO; Head of CAO Services
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Company data provided by crunchbase