RVO Health · 1 week ago
Weight Management Clinical Lead
RVO Health is a new healthcare platform focused on building relationships throughout individuals' health and wellness journeys. The Weight Management Clinical Lead will be responsible for managing and coaching clinical providers, ensuring the consistent delivery of care, and supporting operational excellence within the clinic.
Health CareInformation ServicesInformation TechnologyMedicalWellness
Responsibilities
Uphold and reinforce clinical standards, including the use of structured documentation templates and adherence to standardized clinical workflows and decision support tools
Ensure individual clinical judgment is exercised while maintaining consistent documentation and workflows across providers
Conduct proactive, data-informed, and continuous quality oversight
Perform routine chart and peer reviews to identify quality gaps, risk patterns, or deviations from standards of care
Escalate quality, safety, or compliance concerns in a timely manner
Conduct regular 1:1s with each provider (minimum monthly; more frequently for onboarding or performance support)
Own provider onboarding and standardization, ensuring adherence to approved workflows, documentation requirements, and patient communication standards
Provide real-time coaching and timely feedback; document encounters and report recurring patterns
Provide regular reports and clinical insights to inform decision-making and strategic planning
Utilize data to drive improvements in clinical care and operational efficiency
Assist in the recruitment of clinical staff
Lead structured onboarding and training specifically for weight loss providers, including training on obesity-medicine workflows and virtual communication etiquette
Provide direct oversight for virtual clinicians to ensure adherence to established protocols and standards of care
Serve as central escalation point for complex clinical cases and technical failures
Assist clinical & operational management in coordination of daily medical service delivery, including managing scheduling, intake systems, and activities between referring and consulting physicians
Collaborate with practice manager to oversee clinical flow, staffing coordination, scheduling support, and problem-solving to ensure clinical throughput
Achieving a Practitioner Utilization Rate (PUR) of 70% to 85% at scale
Maintaining average patient wait times of <15 minutes
Meeting specific census and program expansion targets for the weight loss service line
Maintaining a Net Promoter Score (NPS) above 80 and high staff satisfaction scores
Evaluated by case-level quality monitoring and the implementation of solutions for clinical trends
Tracking immediate staff satisfaction scores and daily clinician engagement
Establish 1:1 cadence; publish provider expectations (documentation, workflows, communication norms)
Identify top 3 performance/consistency gaps and begin coaching plans
Demonstrate measurable improvement in 1–2 agreed areas (documentation timeliness, protocol adherence, complaint theme reduction)
Standardize onboarding and 'how we operate' provider guide
Sustained consistency across providers; reliable escalation and documentation of patterns; clear partnership rhythm with Ops and SMD
Qualification
Required
Advanced Practice Provider (NP, PA) with relevant certification and licensure
Minimum of 5 years clinical experience, including leadership roles
Strong understanding of clinical workflows, documentation standards, and quality assurance processes
Excellent communication and interpersonal skills
Proven ability to lead teams and manage performance
Benefits
Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program
Company
RVO Health
RVO Health develops, operates and manages various health care focused brands and companies.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-01
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