Leads Near Me ยท 19 hours ago
Client Success Specialist
Lawrenceville, GA
Full-time
Onsite
New Grad, Entry LevelLeads Near Me simplifies the connection between auto repair shops and customers, aiming to create exceptional experiences. They are seeking a Client Success Specialist responsible for managing customer accounts, ensuring satisfaction, and building strong client relationships to drive improvements and customer loyalty.
AdvertisingMarketingSEOSocial MediaWeb Design
Hiring Manager
Jonathan Long
Responsibilities
Managing customer accounts to ensure satisfaction
Building and maintaining strong relationships with clients
Assisting in their long-term retention
Understanding customer needs
Identifying opportunities for success
Analyzing performance metrics
Driving improvements to maximize results
Strengthening customer loyalty
Qualification
Required
Proven skills in Customer Satisfaction and Customer Service to effectively address client needs and concerns
Familiarity with digital marketing (SEO, Google Ads, Facebook Ads)
Strong Relationship Building and Customer Retention abilities to develop trust and long-term partnerships
Analytical Skills to assess client performance and recommend strategies for improvement
Excellent communication and interpersonal abilities for effective collaboration
Experience in a customer-facing role, preferably in a client-success or similar capacity
Ability to work efficiently in an on-site environment in Lawrenceville, GA
Preferred
Familiarity with tools and systems commonly used in customer relationship management (CRM) is a plus (monday.com)
Company
Leads Near Me
Leads Near Me is specialized in google ads, local SEO, website design, social media, and direct mail campaigns.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ryan Burton
CEO
Company data provided by crunchbase