ADN Group · 1 day ago
IT Healthcare - Software Engineer - Project Lead
Columbia, SC
Contract
Onsite
Mid, Senior Level
5+ years expADN Group is seeking an experienced IT Healthcare Software Engineer to lead a project focused on maintaining and improving the System Center infrastructure. The role involves administration, workflow development, and collaboration with various stakeholders to enhance service management processes.
Information Technology & Services
Responsibilities
Develop and refine Service Manager request intake process for Client
Maintenance and Patching of Service Manager environment and make recommendation about future improvement opportunities
Acting as the lead on a project to migrate the existing Service Manager environment to an updated and current standard
Experience with major project implementation
HIPAA, CDC, and other network infrastructure and server networks
The Service Manager Engineer will report to the Client
They will work with Client business units to collect and develop requirements for Service Manager requests
The position is focused on administration and creation of new requests
Work with System Center Orchestrator
Create new orchestrator workflows, maintaining, and updating workflows
Work with Cireson
Maintain and update software and work with vendor to fulfill service requests
Updating JavaScript for service requests
Maintain, update, patch System Center, Orchestrator, and Cireson
Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests
Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment
Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership
Act as a liaison between the technical team and management from various stakeholder areas including executive level management
Some after hours project and platform support will be expected
Qualification
Required
Bachelor's Degree or 5 years of related work experience
Minimum 3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices
Minimum 3 years of administrative experience in MS Azure
Minimum 5 years of administrative experience in MS Servers
Minimum 3 years' experience in an IT methodology framework. (i.e. ITIL, MITA…)
Current or recent experience with MS System Center is required and will be given the highest weight
Experience related to any or all the following technologies are required desirable for this position: Microsoft System Center Service Manager (within the last 3 years)
Highly Skilled at maintaining, implementing and configuring system center service manager request offerings, service offerings and connectors
Administer and support Microsoft SCSM, including configuration, customization, and integration with other System Center components (SCCM, SCOM, Orchestrator)
Experiencing configuring Service Manager Changes, Incidents, and Services
Windows Server Administration (Current)
Resource should demonstrate a strong understanding of Windows server administration, including patching and maintenance of windows servers
Microsoft SQL Server (last 5 years)
Resource needs to demonstrate a basic understanding of SQL server and how it is used to support the system center suite
Active Directory (last 3 years)
Experience configuring groups and managing users in Microsoft's Active Directory Users and Computers
Experience configuring and administering groups and users in Microsoft Entra ID
Microsoft PowerShell (Current, Experience with 5.1 or newer)
Experience managing and maintaining Microsoft PowerShell scripts for maintain computer and endpoints
Preferred
Working knowledge of System Center Service Manager
Working knowledge of Cireson
Working knowledge of System Center Orchestrator
Working knowledge of JavaScript
Working knowledge of PowerBI
Working knowledge of SQL
Working knowledge of HTML
Working knowledge of XML
Working knowledge of PowerShell
Experience with healthcare and healthcare related requirements
Company
ADN Group
ADN Telecom Ltd, the leading ISP, MPLS, IPLC, and IP Telephony service provider in Bangladesh, initiated its glorious journey back in 2003.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase