Harbor Capital Leasing ยท 5 hours ago
Service Delivery Coordinator - Red8
US-FL-Jacksonville
Full-time
Hybrid
Senior Level
5+ years expHarbor Capital Leasing is seeking a highly motivated Service Coordinator to manage high volume shipments from various locations across the US. The role involves collaborating with different departments to ensure timely shipping, while maintaining excellent communication and organizational skills.
Financial Services
Responsibilities
Responsible for scheduling and monitoring incoming product shipments
Supporting inventory management
Creates shipping documentation
Arranges transportation schedules with carriers
Order Entry
Communicates directly with cross-functional teams and carriers
Updates order schedule daily
Routes outgoing shipments through various freight forwarders and schedules transportation of shipments. (Federal Express, UPS, TMS, WMS, manual systems and International Forwarding Agents)
Works closely with logistics providers to assure on-time shipments, pickups and deliveries
Obtains and provides freight rates to stakeholders
Track, trace and facilitate Export and Domestic Shipments
Maintain transportation rates
Documentation coordination
Process claims with forwarders and small parcel providers
Perform other duties as assigned by management
Respond to Customer tickets (multiple Customers from multiple ticketing systems)
Works with production staff to achieve on-time customer deliveries
Managing compliance with standardized receiving requirements and processes
Managing and improving inbound freight processes and tools including scheduling, and tracking deliveries, managing exceptions, and communicating across teams to create seamless inbound deliveries for the logistics team
Assisting in ensuring our device management process solutions are achieved
Communicating between various departments
Maintain process workflow diagrams, runbook documentation, user guides
Analyzing current Production Reports from our factories to monitor production
Preparation of Management Reports as well as analyzing & interpreting data
Special projects and functions as they arise
Prepare invoice backup for approval by management
Qualification
Required
Minimum of 5 years of relevant work experience
Intermediate MS Excel proficiency
Experience with MS Office Suite
Knowledge of FedEx, UPS and other freight carrier process and procedures
Basic understanding of warehouse operational processes
General knowledge with PC's, laptops, and related peripherals
Must have problem solving and decision-making abilities, including the ability to analyze the data, identify trends, suggest improvements, plan for implementation, and execute multiple plans simultaneously
Strong attention to detail
Strong verbal and written communication skills; excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
Preferred
Bachelor's Degree or equivalent work experience
Company
Harbor Capital Leasing
Harbor Capital is an independent equipment lessor providing equipment finance, asset management and portfolio servicing for the benefit of companies in the public and private sector.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase