FirstBank · 21 hours ago
Customer Solution Ambassador
Mufreesboro, Tennessee
Full-time
Onsite
Entry Level
1+ years expFirstBank is a financial institution seeking a Customer Solution Ambassador to enhance customer experiences. The role focuses on resolving customer requests effectively and ensuring satisfaction through exceptional communication and problem-solving skills.
BankingFinanceFinancial Services
Responsibilities
Communication Superstar
Outside the box thinker
Exceptionally strong problem-solving skills
Proven success in a fast-paced support environment
Willing and able to speak up when opportunity exists
Able to provide customers with a personalized experience
Able to work in a team-based environment
Qualification
Required
At least one year in customer service is required
Strong computer skills required
Ability to work Saturday and evening hours
Preferred
Bilingual in Spanish is HIGHLY preferred
Call Center experience is a plus
Banking experience highly preferred
Company
FirstBank
FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), has approximately $16.2 billion in total assets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$157.62M2025-01-22Acquired
2017-06-09Post Ipo Equity· $157.62M
2016-09-16IPO
Leadership Team
Christopher Holmes
President and Chief Executive Officer
Michael Mettee
Chief Operating Officer
Recent News
2025-09-25
2025-09-23
2025-07-14
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