Sr. Community Manager jobs in United States
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Associa · 1 week ago

Sr. Community Manager

Associa is a leading community management company with over 225 branch offices across North America. The Senior Community Association Manager will supervise community associations, interact with homeowners and vendors, and ensure effective management of community operations and finances.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Supervising the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed
Performing/Directing administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Ensuring Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agenda
Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors
Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Monitoring corporate and client delinquency rates and collections process for account portfolio
Attending Board meetings per the management agreement and community events as needed
Preparing Board packages according to established time frames
Ensuring Board of Directors is aware of legal actions involving the Association
Maintaining unit and contract files relating to the operations of the Association
Assisting Board of Directors/ARB with architectural review process and/or routine inspections as necessary
Responsible for maintenance of C3 data base, including updating resident information
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
Responsible for oversight of Associa staff as contract provides
Coordinating and/or overseeing inspection of building facilities and/or common area and arrange appropriate follow up actions as required
Overseeing the AP process in accordance with Associa home office processes and procedures

Qualification

Community ManagementCustomer ServiceMicrosoft OfficeConflict ResolutionTime ManagementEffective Communication

Required

Proficiency in Microsoft Office (word, excel, outlook)
Experience in Community Management, customer service, hospitality or other related industry
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Proficient in Customer Service and conflict resolution
Able to work effectively with others in person and in group setting
Able to prioritize, manage time, and meet deadlines
Able to communicate effectively and professionally on phone, email, and in-person

Benefits

Medical, dental, and vision insurance
401k
Disability insurance
Support with wellness and development initiatives

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
Vice President of Learning and Development
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Company data provided by crunchbase