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SmartBank · 19 hours ago

Loan Documentation Specialist

Knoxville, Tennessee, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

SmartBank is a Great Place to Work Employer seeking a Loan Documentation Specialist to join their growing team. The role involves preparing loan documents efficiently while ensuring compliance with all relevant lending laws and maintaining effective communication with management and colleagues.

BankingFinancial ServicesService Industry

Growth Opportunities

Responsibilities

Upholds SmartBank Core Values and Core Purpose

Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart

Reviews loan approval package for special covenants, terms, and other information necessary to prepare loan documentation

Correspond with Lender/Loan Administrator to obtain necessary information for document preparation

Review Lender’s Title Insurance commitment/search/updates and mortgage related documentation

Review flood determination and verify flood coverage approval from Compliance is obtained prior to closing

Responsible for entering loan data and preparing all loan documents required for closing and reviewing for accuracy

Responsible for preparing security documents such as Deed of Trust/Mortgage, Security Agreement, Assignments, UCC Financing Statements, etc

Inputs geo-code, purpose, collateral, and call codes to loan document preparation program

Prepare Loan documentation in accordance with the Loan Doc Prep Procedures

Required to be familiar with HMDA reporting requirements, identifying loans as such in loan software, and input to loan document preparation program

Loan Production KPI is approximately 45-50 loans per month (based on monthly loan totals)

Maintain draft doc SLA as follows: Consumer Unsecured and Cash Secured – 24 business hours; Consumer Non-RE all others – 48 business hours; HELOCs and all Commercial – 48 business hours

Reported error KPI is 15 or fewer per month (10%)

Responsible for reviewing fees and disbursements for accuracy

Responsible for sending draft documents via nCino to LA and RM prior to QC and document finalization

Responsible for delivering loan documents to Lender/Loan Administrator via ProSign after draft documents have been reviewed and approved

Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act

Carries out such other duties as may be requested or assigned

Qualification

Loan processing experienceLending lawsMicrosoft WindowsCustomer service skillsCommunication skillsDetail orientedSelf-starter

Required

High School Diploma or equivalent

5 years of banking and customer service experience required

3 years of related loan processing experience required

Excellent customer service skills

Must be capable of handling confidential information in a trustworthy manner

Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), and typing

Strong written and oral communication skills

Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions

Detail oriented and ability to function in a team environment

Self-starter

Must be able to prioritize and organize daily workflow

Maintains a competent level of expertise and knowledge of the requirements of various lending laws, and rules

Demonstrates the ability to maintain a positive attitude

High level of integrity

Able to maintain regular and predictable attendance

Willing to accept new ideas and methods and be agreeable to change

Able to routinely stand, sit, bend and stoop

Frequently and regularly required movements using wrists, hands, and/or fingers

Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery

Ability to hear average or normal conversations and receive ordinary information

May be required to travel to training sessions or meetings

Benefits

Medical, dental, vision, life, and disability insurance.

A 401(k) plan with an employer match of up to 4%.

Generous paid time off (PTO), including a minimum of 3 weeks.

SmartFlex Days.

Up to 11 Paid Company Holidays.

Mental health benefits, include 8 free sessions with a coach or certified professional.

Paid community involvement opportunities.

Company-provided apparel at no cost.

Learning and development opportunities, including professional and career development and tuition reimbursement

Company

SmartBank

SmartBank is committed to offering the most efficient, effective, and secure way of delivering your financial information. It is a sub-organization of SmartFinancial.

Founded in 2007

Pigeon Forge, Tennessee, USA

201-500 employees