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Silencer Central · 1 day ago

Ecommerce Specialist

Sioux Falls, SD

Full-time

Onsite

Mid Level

$54K/yr - $64K/yr

3+ years exp

Silencer Central is one of the fastest-growing companies in America, recognized for its commitment to compliance and community engagement in firearm sound suppression. The Ecommerce Specialist will manage and optimize the online store, focusing on merchandising, content management, promotions, and analytics to enhance user experience and drive growth.

E-CommerceMilitaryRetail

Responsibilities

Assist with testing and QA of new website features, releases, and integrations to ensure functionality works as intended

Monitor the end-to-end customer journey to identify usability issues, technical bugs, or conversion bottlenecks

Recommend and help implement solutions to improve site performance, conversion, and user experience

Evaluate and test new ecommerce technologies that support growth and operational efficiency

Collaborate with developers and third-party vendors to resolve issues and optimize platform performance

Assist with the management of product listings, pricing, promotions, and merchandising across the ecommerce platform

Create and maintain product pages, categories, landing pages, and content updates

Ensure product data accuracy, including SKUs, images, descriptions, attributes, and compliance requirements

Optimize on-site navigation, category structure, and merchandising strategies

Assist with A/B testing and conversion rate optimization (CRO) initiatives

Monitor customer journeys and identify friction points in the purchase funnel

Set up and manage promotions, discounts, bundles, and coupon logic

QA promotions to ensure accuracy and a seamless customer experience

Monitor key ecommerce KPIs (conversion rate, AOV, revenue, traffic, abandonment rates)

Analyze performance data and provide actionable insights and recommendations

Serve as a day-to-day platform expert for the ecommerce site

Troubleshoot site issues related to checkout, promotions, product visibility, or integrations

Qualification

Ecommerce managementGoogle AnalyticsA/B testingHTML/CSSEcommerce platformsData analysisCommunication skillsCritical thinkingAttention to detailProject management

Required

Bachelor's degree in marketing, advertising, business, communications, or related field required

3 - 5 years of hands-on ecommerce, digital marketing, or website management experience required

Experience testing website functionality, features, releases, and integrations in a production or staging environment

Ability to troubleshoot common ecommerce issues related to checkout, promotions, product visibility, and site performance

Hands-on experience setting up and QA'ing promotions, discounts, bundles, and coupon logic

Aptitude for data analysis and ability to understand results

Excellent attention to detail

Excellent interpersonal, written, and oral communication skills

Ability to manage multiple projects with strict deadlines in a fast-paced environment

Ability to work independently to achieve goals and targets

Ability to organize and prioritize work

Ability to work in a team environment to achieve team, departmental, and corporate goals

Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action