Apply on Employer Site

Covius · 10 hours ago

Document Management Associate

Madison Heights, MI

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16.27/hr

Covius is a company committed to bringing passion and customer focus to the business. They are seeking a Document Management Associate who will assist with opening, prepping, sorting, and data entry of incoming mail, ensuring high attention to detail and accuracy.

ComplianceCreditFinanceFinancial ServicesQuality Assurance

Responsibilities

Sort, track and report incoming mail, scanning numbers, and noting daily box counts

Update daily logs and reporting as required for tracking, billing and reconciliation

Complete data collection from physical mail into our system of record with high level of accuracy and specific focus on document validation, signature verification, and ability to identify and document any markings contained on the documents

Support the quality control (QC) process of all incoming mail

Assist management with USPS pick up at the local Post Office

Request, setup and prepare aged documents for storage to be picked up for off-site storage

Research and provide information for missing documents or escalation issues

Attend ongoing training and assist leadership with review and provide feedback for training documentation to assist the team with future training sessions

Clerical tasks such as printing separator sheets, ordering and distributing supplies, printing missing documents, etc

Perform minor maintenance on office/mailroom equipment

Move or lift boxes or containers of documents for sorting, scanning, preparation and processing. Weight may be up to 30 lbs

Ability to effectively communicate with multiple levels of leadership throughout the company. Escalate issues constructively and proactively for resolution

While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee must adhere to strict confidentiality policies and procedures

Work on special projects as requested, including but not limited to, system testing, reviewing and providing feedback to update training material, policy and procedures, etc

Employee will be expected to hit consistent accuracy and production goals as defined by their leadership

Qualification

Enterprise management softwareMicrosoft Office SuiteData entryAttention to detailEffective communicationOrganizational skillsConfidentialityTeamwork

Required

High School Diploma

Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes

Ability to work well with others and communicate effectively, both verbally and written, in a team environment

Experience with Microsoft Office Suite, with focus on Excel

Strong ability to adapt to various tasks, visually identify different documentation types, and shifting of priorities in a fast paced environment

Ability to pass typing and 10Key test with a high level of accuracy (99.0%+)

Ability to maintain a high level of confidentiality

High level of attention to detail

Well organized and ability to work under pressure in a fast paced environment while maintaining a high level of accuracy and the ability to meet aggressive deadlines

Regular and predictable attendance is required