Pestie · 11 hours ago
Customer Service Specialist (Full-time in office Monday - Friday)
Bluffdale, UT
Full-time
Onsite
Entry, Mid Level
$17/hr - $20/hr
2+ years expPestie is a company focused on revolutionizing the pest control industry by making it easier for homeowners to manage pest issues. The Customer Service Specialist will communicate with customers through various channels and provide exceptional service while troubleshooting issues and ensuring a positive experience.
DIYHome and Garden
Responsibilities
Answer emails, texts, calls, chats and social media in a prompt and friendly manner
Provide personalized, engaging, and compassionate customer service
Troubleshoot customer issues and figure out quick solutions
Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
Make independent and insightful decisions keeping customer and company needs in mind
Qualification
Required
Location: Able to be in our Utah office Monday-Friday, 9:00 a.m. - 5:00 p.m
Preferred
Education: High school or equivalent
Experience: Customer Service: 2 years
Benefits
Healthcare, dental, and vision
2 x holiday pay
Accrued paid time off
401K with 4% match
Paid training
Company
Pestie
Pestie sends customized pro-grade pest control right to your door.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2MKey Investors
EPIC Ventures2.0 Ventures
2022-04-01Series A
2021-02-02Seed· $2M
Leadership Team
Matthew Rogers
Co-Founder and CEO
Dillon Jeppesen
Co-Founder & COO
Recent News
Crunchbase News
2024-03-20
2022-05-10
Company data provided by crunchbase