Assured Data Protection ยท 10 hours ago
Core Infrastructure Engineer
Herndon, VA
Full-time
Onsite
Mid LevelAssured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime. They are seeking a Core Infrastructure Engineer to assist in maintaining core systems and data center environments while working as part of a global technical team.
Cloud ComputingCyber SecurityData IntegrationInformation Technology
Responsibilities
Build and deployment of additional equipment into existing data centres
Responding to tickets, troubleshooting issues
Performance monitoring and troubleshooting
Storage configuration and capacity management
Network switches deployment and configuration
Firewall policy creation and traffic diagnosis
Racking, cabling, Maintaining the Data center footprint
Install, maintain & monitor Internet connectivity into our data centers
VLAN and IP subnet allocation
Co-ordinating the installation of Data center deliveries and installations
Working as part of a global team, mentoring and helping others where possible
Working with other departments to deliver end-to-end solutions for our customers
Participation in on-call rota, responding to high-priority tickets
Develop and maintain internal documentation
Qualification
Required
Excellent attention to detail, with a desire to do a job correctly first time, every time
A balanced approach to risk, ensuring we get tasks complete, even under pressure, but without unnecessary risk to live service
A mature attitude to change, liaising with peers and forming robust backout plans before implementation
Good communication skills, both written and verbal
Strong interpersonal and communication skills; tactful, diplomatic and sympathetic when dealing with any customer problems and showing empathy with customer issues
Strong analytical skills
Proactive and forward-thinking approach
Confident with the ability to interact with members of all technical teams including team leaders, managers and directors
Experience in troubleshooting technical problems in a methodical manner arriving promptly at a solid conclusion
An eye for detail, preventing any tickets from breaching SLA's and the tenacity to ensure others adhere to processes
A willingness to learn and not be afraid to get involved in unfamiliar areas of technology
Excellent time management / organisational skills; being able to work well in critical situations
Preferred
Technical problem troubleshooting
Performance troubleshooting for compute, network or storage bottlenecks
A solid grasp of IP and subnetting
An understanding of ethernet, switching, cabling and patching
Experience in an environment where security and network protection are key
Installation, configuration or administration of Windows Servers
Installation, configuration or administration of Linux Servers
Installation, configuration or administration of Broadcom ESXi Servers
Installation, configuration or administration of Switches (preferably Cisco)
Installation, configuration or administration of Firewalls (preferably Fortinet)
Installation, configuration or administration of NAS appliances and NetApp
Installation, configuration or administration of Server hardware (Preferably HP Proliant series)
Benefits
Comprehensive benefits package, including health, dental, and vision insurance.
401K program with company matching
Generous paid time off and flexible working arrangements.
Flex holidays
Robust 401k plan
Flexible working practices
Company
Assured Data Protection
Assured Data Protection provides IT services in cloud data services, backup and disaster recovery, Office 365 services, and data protection.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Soho Square
2024-10-07Acquired
2023-10-10Series Unknown
Leadership Team
Simon Chappell
CEO, Chairman, and Co-Founder
Recent News
2025-12-11
solutionsreview.com
2025-10-25
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