Delta Air Lines · 4 hours ago
Project Manager, Operations Strategy
Atlanta, GA
Full-time
Onsite
Mid Level
4+ years expDelta Air Lines is committed to enhancing customer experiences through strategic operations management. The Operations Strategy project leader will analyze data to support the design and implementation of strategies aimed at minimizing operational disruptions and improving reliability across the airline's operations.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Think creatively about Operations process improvement opportunities based on data analysis and findings; drive and shepherd process improvement opportunities
Understand drivers of KPIs through various analyses and work closely with the business team to create solutions
Translate data into information, boiling down large amounts of data into actionable and tangible insights, focused on the “so what”
Build materials (e.g., decks) that tell the story of the problem we are solving and a plan to fix the issue
Present findings to business leaders, including executives
Build relationships and collaborate with teams across Delta’s Operation, including Operations Analytics, Crew Tracking, Crew Scheduling, Aircraft Routing, Tech Ops, Airport Customer Service and/or Reservations as needed
Practice safety-conscious behaviors in all operational processes and procedures
Qualification
Required
4+ years of experience in strategy or process improvement, leading to proficiency with numbers and analytics
Strong critical thinking and ability to dissect a problem; broad base of business fundamentals
Ability to navigate ambiguity, prioritize effectively, and deliver results
Comfort in working in group and individual settings; ability to work cross-functionally, and drive alignment across different stakeholders
Strong executive presence, with ability to speak eloquently and succinctly
Direct experience communicating with stakeholders, delivering projects end-to-end, and working collaboratively to drive improvement in the overall analytical support of Delta operations worldwide
Proficiency with basic Microsoft tools including Excel and Powerpoint
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Master's degree in Business, or Bachelor's degree in Engineering, Business/Management, Mathematics/Statistics, Economics, or other relevant quantitative field
Experience in strategy consulting
Previous strategy experience in complex operational roles or other performance-based roles at an airline
Understanding of airline operations, including crew management, aircraft routing, and customer recovery
Familiarity and/or experience with some or all of the following: SQL, SAS, R, Tableau, PowerBI, Qlik, Spotfire or other database interface tools and languages
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-12
2026-01-11
Company data provided by crunchbase