Project Coordinator jobs in United States
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EPITEC ยท 12 hours ago

Project Coordinator

positionDetroit, MI
timeContract
remoteOnsite
seniorityMid Level
money$38/hr - $38/hr
date3+ years exp

EPITEC is seeking a Project Coordinator/Business Operations Analyst for a 3-month W2 contract. The role involves coordinating various operational activities, leading meetings, and ensuring performance metrics are met while serving as a liaison between teams and vendors.

Information TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Provisioning access to support the outbound call program
Serving as a liaison between SHS, vendor and SO teams
Lead meetings, such as, call calibrations, weekly touchpoints, performance meetings
Provide weekly performance reporting
Ensure roster and schedules are aligned with expectations
Coordinate training
Call listening for accuracy and soft skills, making recommendations based on observations
Work with business partner manager on coaching opportunities and alignment
Monitor performance and request corrective action as appropriate

Qualification

Call center experienceProject ManagementLeadership experienceAnalytical skillsProject management toolsPC applications proficiencyOrganizational skillsProblem solvingCommunication skillsHealth care experienceTraining experience

Required

Project Management
Call center experience
Leadership and analytical experience with data / operations
Excellent analytical, organizational, problem solving, verbal and written communication skills
Knowledge of project management tools and methodologies
Ability to work independently, within a team environment and with multiple priorities
Proficient in current industry standard PC applications and systems (e.g., Access, Excel and Word)
Ability to work closely with the technical support team in understanding and resolving systems issues
Ability to develop, implement, and monitor policies, procedures, and customer service alerts
Support vendor in achieving performance management, KPIs and SLAs
Onboard and train vendor leaders or vendor trainer, as needed

Preferred

Health care experience
Three or more years experience in related field

Benefits

2 weeks PTO
Contribution towards health insurance

Company

EPITEC

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Epitec is a premier technology services and professional staffing company.
dateFounded in 1978
location
Southfield, Michigan, USA
people-size1001-5000 employees
web-link
https://epitec.com

H1B Sponsorship

EPITEC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Ruma
Chief Operating Officer (COO)
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Company data provided by crunchbase