Senior Executive IT Support Specialist jobs in United States
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Marvell Technology · 16 hours ago

Senior Executive IT Support Specialist

Marvell Technology is a leading semiconductor solutions provider that connects the world through data infrastructure. They are seeking a Senior Executive IT Support Specialist to provide top-tier IT support to executives and high-profile employees, ensuring the smooth operation of IT systems and network while maintaining confidentiality.

DSPInternet of ThingsManufacturingSemiconductorWireless
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Growth Opportunities
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Responsibilities

Provide on-site and remote IT support to Executives and high-profile employees
Troubleshoot technical issues quickly and professionally to minimize downtime
Support AI-related tools and applications, ensuring optimal performance
Assist with home network and AV system setups to enhance remote work efficiency
Travel as needed to support executive meetings and corporate events across various locations
Maintain a high level of confidentiality and discretion when handling executive support tasks
Document issues and solutions, creating best practices for executive IT support operations

Qualification

IT support experienceWindowsMacOSMicrosoft 365AI tools experienceNetworking experienceCollaboration toolsHigh discretionCommunicationProblem-solving

Required

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
7+ years of IT support experience, with 3+ years in an executive or VIP support environment
Extensive experience with Windows and macOS operating systems, including Windows 11 and MacOS upgrades and troubleshooting
Experience with AI tools and emerging technologies in IT support
Familiarity with enterprise applications, remote access tools, and mobile device management (MDM)
Hands-on experience with networking, home office setups, and AV solutions for executive-level users
Strong support skills with white glove treatment
Proficiency in Microsoft 365, Active Directory, VPNs, and cloud-based solutions
Strong troubleshooting skills in hardware, software, and network connectivity
Experience with collaboration tools (Zoom, Microsoft Teams, Slack, etc.)
Understanding of cybersecurity best practices to ensure data integrity and protection
Strong communication and interpersonal skills to interact with executives professionally
Ability to remain calm under pressure and have strong work ethic skills
Ability to work under pressure and manage urgent IT requests efficiently
High level of discretion and confidentiality when handling sensitive data
Self-motivated with a proactive approach to problem-solving
Willingness to travel (10% both domestic and internal travel) on short notice and provide after-hours support when required

Preferred

JAMF admin experience is a plus

Benefits

Employee stock purchase plan with a 2-year look back
Family support programs to help balance work and home life
Robust mental health resources to prioritize emotional well-being
Recognition and service awards to celebrate contributions and milestones

Company

Marvell Technology

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We believe that infrastructure powers progress. That execution is as essential as innovation. That better collaboration builds better technology.

Funding

Current Stage
Public Company
Total Funding
unknown
2017-01-20Post Ipo Equity
2016-05-13Post Ipo Equity
2015-02-05Acquired

Leadership Team

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Matthew Murphy
Chairman and CEO
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Radha Nagarajan
SVP & CTO, Optical Engineering
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Company data provided by crunchbase