BVA Bear's IT Solutions · 16 hours ago
Technical Writer - SAP BRIM
Boiling Springs, PA 17007
Full-time
Hybrid
Mid Level
3+ years expBVA Bears IT Solutions is seeking an SAP BRIM -Technical Writer to work in the Middletown, PA area. The Technical Writer is responsible for creating clear, comprehensive, and audit-ready documentation for SAP Billing and Revenue Innovation Management (BRIM) and related systems, ensuring compliance with industry standards and supporting project teams.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Author and maintain functional specifications, technical specifications, configuration guides, and process design documents for SAP BRIM (SOM, CI) and SAP S/4HANA
Document features, user stories, configuration settings, and development tasks in Microsoft Azure DevOps (ADO); ensure traceability from requirements through testing
Develop end-user documentation: user guides, job aids, SOPs, quick reference cards, and release notes aligned with BRIM solution design and Fiori usage
Create data flow diagrams, sequence diagrams, and interface specifications covering integrations (e.g., CRM, payment gateways, mediation/usage capture, SAP ERP)
Ensure documentation supports PCI DSS and SOC1/SOC2 compliance; capture controls, encryption, tokenization flows, and role-based access assumptions
Collaborate with SMEs to capture business processes for high-volume, consumption-based billing and revenue management; minimize customization by documenting SAP standard usage
Write thorough functional test cases, review SIT/UAT scripts, and record test results and defect resolutions; maintain version control across deliverables
Support training teams by transforming technical content into learner-friendly materials and presentations; maintain alignment with training curriculum
Prepare cutover runbooks, data migration guides (including delta load procedures), and post–go-live support documentation (e.g., ServiceNow knowledge articles)
Maintain documentation repositories following Commission formats/templates; enforce naming conventions, metadata, and review/approval workflows
Facilitate document reviews and walkthroughs with business owners, technology staff, and vendors; incorporate feedback and publish updates promptly
Qualification
Required
Bachelor's degree in Technical Writing, Information Systems, Business, or related field
3+ years of technical writing experience for enterprise software; 2+ years supporting SAP or comparable ERP platforms
Exposure to SAP BRIM modules (SOM, CI) and S/4HANA; ability to read configuration settings and interpret impact on business processes
Proficiency with documentation tools (Microsoft Word, Visio, PowerPoint) and work management tools (Azure DevOps/JIRA)
Strong ability to translate complex technical concepts into clear, concise documentation tailored to diverse audiences
Preferred
Experience documenting integrations with payment gateways, tokenization, and secure payment flow designs (PCI DSS)
Familiarity with mediation systems for usage capture and rating, and SAP BTP for event-driven architecture/API management
Hands-on experience creating Fiori-centric user guides and process walkthroughs for finance/billing operations
Participation in at least one full-cycle SAP BRIM or S/4HANA implementation; understanding of hybrid Agile methodologies
SAP BRIM or SAP S/4HANA certifications are a plus (e.g., BR235/240/245/416)
Benefits
Health insurance
Company
BVA Bear's IT Solutions
At BVA Bear’s IT Solutions, we embrace hard work, engage deeply with our customers, and meticulously attend to every detail.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase