Confidential ยท 13 hours ago
Desktop Support Specialist
NYC Metro Area
Full-time
Onsite
New Grad, Entry LevelConfidential is a boutique investment bank headquartered in NYC, and they are seeking a Desktop Support Specialist to support their professional and administrative staff. The role involves providing desktop support, troubleshooting various technical issues, and ensuring efficient operation of conference calls and mobile devices.
Staffing & Recruiting
Responsibilities
Provide desktop, application, and end-user support
Troubleshoot Windows/Microsoft, networking, and video conferencing issues
Support conference calls, mobile devices, and multiple offices
Work with vendors and document issues in a ticketing system
Qualification
Required
Provide desktop, application, and end-user support
Troubleshoot Windows/Microsoft, networking, and video conferencing issues
Support conference calls, mobile devices, and multiple offices
Work with vendors and document issues in a ticketing system
Strong Windows/Microsoft & network troubleshooting skills (DHCP, Connectivity, DNS, etc.)
Active Directory Understanding (Mapping Drives, Unlocking Accounts, Network Printers)
Knowledge of Intune, WebEx, Teams, Zoom, and Citrix
Comfortable in a fast-paced, high-pressure environment
Preferred
iOS and MacOS knowledge is helpful
Company
Confidential
Centralizing All Types Of Next Opportunities For You In One Place.
Vancouver, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase