Desktop Support Specialist jobs in United States
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Confidential ยท 9 hours ago

Desktop Support Specialist

positionNYC Metro Area
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Confidential is a boutique investment bank headquartered in NYC, and they are seeking a Desktop Support Specialist to support their professional and administrative staff. The role involves providing desktop support, troubleshooting various technical issues, and ensuring efficient operation of conference calls and mobile devices.

Staffing & Recruiting

Responsibilities

Provide desktop, application, and end-user support
Troubleshoot Windows/Microsoft, networking, and video conferencing issues
Support conference calls, mobile devices, and multiple offices
Work with vendors and document issues in a ticketing system

Qualification

Windows/Microsoft troubleshootingNetwork troubleshootingActive DirectoryIntuneVideo conferencing toolsIOS knowledgeMacOS knowledgeFast-paced environment

Required

Provide desktop, application, and end-user support
Troubleshoot Windows/Microsoft, networking, and video conferencing issues
Support conference calls, mobile devices, and multiple offices
Work with vendors and document issues in a ticketing system
Strong Windows/Microsoft & network troubleshooting skills (DHCP, Connectivity, DNS, etc.)
Active Directory Understanding (Mapping Drives, Unlocking Accounts, Network Printers)
Knowledge of Intune, WebEx, Teams, Zoom, and Citrix
Comfortable in a fast-paced, high-pressure environment

Preferred

iOS and MacOS knowledge is helpful

Company

Confidential

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Centralizing All Types Of Next Opportunities For You In One Place.
location
Vancouver, US
people-size2-10 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase