Apply on Employer Site

Sinnissippi Centers, Inc. · 10 hours ago

Clerical Healthcare Office

Freeport, IL

Full-time

Onsite

New Grad, Entry Level

$16.66/hr - $19.03/hr

Sinnissippi Centers, Inc. is dedicated to inspiring wellness and empowering individuals to live their best lives. They are seeking a full-time clerical staff member to greet clients, manage a busy switchboard, and assist clinical staff in providing excellent service to clients.

Health CareHealth DiagnosticsMedicalMental Health

Responsibilities

Coordinates client appointments, check-in and check-out, and answers client questions

Provides telephone support to clients, families and community members who call the behavioral health call center

Conducts initial screenings and assessments in person or over the phone to assess client needs

Schedule and build appointments; keeping in mind scheduling guidelines and varied staffing schedules

Schedule clients as directed by Clinical staff

Greet clients and families and provide information

Obtain accurate demographic, insurance, and care related information

Retrieves high volume of incoming calls, screens and directs to appropriate personnel or department

Collect and post payments, sliding scale payment calculations, and all monies due

Verifies and/or updates personal information; address, insurance information, etc

Obtain required client forms that need to be updated as needed

Maintains medical electronic records

Supports all clinic and clinical support areas of organization to include: Adult Treatment, Youth Treatment, Substance Use Treatment, Psychiatric, Specialized, Community Related and Crisis Services

Routes incoming, outgoing mail and correspondence, including e-mail and faxes

Maintains privacy of protected health information (PHI) in accordance with HIPAA

Performs other clerical duties as needed, such as scanning, filing, faxing, photocopying, and collating

Cover clerical at other clinical offices when needed