CME Federal Credit Union · 2 days ago
Member Care Advocate
Columbus,OH,US
Full-time
Onsite
Entry, Mid Level
2+ years expCME Federal Credit Union is a financial institution dedicated to serving the community, and they are seeking a full-time Member Care Advocate. The role involves performing member requests, suggesting financial services, and managing electronic services while providing exceptional customer service.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Accurately perform member requests
Uncover and suggest financial services to meet the member’s needs
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay
Take initiative and finds solutions
Qualification
Required
High school diploma or equivalent
At least 2 years consistent sales and/or service experience
Friendly, approachable, empathetic, and accountable
Great communication skills
Solutions and detail oriented
Accurate while working in a fast paced environment
Flexible and a multitasker
Preferred
Financial institution experience
Benefits
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
Company
CME Federal Credit Union
Cme Federal Credit Union focuses on the well-being of the community with financial services such as banking, planning, loans and investment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kayla Selhorst, CCUE
SVP/Chief Operating Officer
Recent News
EIN Presswire
2025-08-01
GlobalFinTechSeries
2023-05-24
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