Cludo · 18 hours ago
Sales Engineer
Minneapolis, Minnesota, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expCludo is a company that helps marketing and digital teams deliver better website search and AI-powered answers. They are seeking a Sales Engineer who can provide technical guidance and support to prospects and customers, focusing on configuring and optimizing their search solutions using Cludo's platform.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareInformation TechnologyInternetInternet of ThingsMarketingProduct SearchSaaSSearch Engine
Responsibilities
Lead technical discovery and product demonstrations with Sales
Design and configure realistic demos using customer data and site structures, including generative AI and future agentic experiences
Guide customers and partners on crawler setup, data structure, metadata, and field management
Support integrations with CMS platforms, JavaScript-based sites, and APIs
Explain and position Cludo’s AI features (AI summaries, AI chat) grounded in search and RAG principles
Help customers optimize relevancy through boosting, rankings, synonyms, facets, and filters
Troubleshoot indexing, crawling, and performance issues during trials and early onboarding
Address technical feasibility questions (security, multilingual sites, gated content, firewalls)
Enable partners through technical training and implementation guidance
Act as the voice of the customer to Product, sharing patterns, gaps, and opportunities
Have a front-row seat to (and leading role in shaping) what the future of the web looks like!
Qualification
Required
2+ years in a technical, customer-facing SaaS role (Solutions Engineer, Sales Engineer, Technical Consultant, etc.)
Experience explaining complex systems in clear, practical terms
Strong understanding of how data quality and configuration affect search and AI outcomes
Hands-on experience with: Website crawling and content extraction, HTML and CSS, JavaScript-based integrations, APIs and custom front-end implementations
UX-minded with strong attention to detail
Comfortable working across Sales, Product, Partners, and Customer Success
Preferred
Experience with CMS platforms or digital agencies
Familiarity with search relevancy concepts and optimization techniques
Exposure to AI/RAG-based systems and their constraints
Experience with React or modern front-end frameworks
Understanding of web accessibility and governance considerations
Experience with Public Sector, Higher Education, or other complex content-heavy website environments
Benefits
100% employer-paid medical, vision, life, and long-term disability
50% paid dental and dependent medical/dental coverage
4 weeks PTO + 10 paid holidays
401(k) with 6% dollar-for-dollar match, immediate vesting
Unlimited sick time + family care days
12 weeks paid parental leave
Remote, in-office, and hybrid flexibility
Casual and collaborative office environment with parking, lunch, and snacks included when you're in!
Company
Cludo
Cludo is a site search and insights engine.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Nick Wassenberg
Chief Executive Officer
Company data provided by crunchbase