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Liberty Military Housing · 5 days ago

Director of Military Affairs

US-VA-Virginia Beach

Full-time

Onsite

Director/Executive

$150K/yr - $165K/yr

Liberty Military Housing is dedicated to serving military families by providing well-maintained homes. The Director of Military Affairs will act as a liaison between the operations team and military partners, focusing on enhancing relationships and ensuring compliance with military housing policies.

Property ManagementReal EstateResidential

Responsibilities

Advise and assist RVPs, Regional Property Managers, and District Managers on resident relations and interaction with local Navy, Marine Corp, and Army Leadership

Provide advice and assistance on housing operations and programs to increase occupancy and improve customer relations

Assist in enforcing residential lease policies and community guidelines and in implementation and compliance with the Department of Defense and military installation orders, regulations, and policies

Assist in developing and delivering employee training materials to educate staff in the military structure, organization, and protocol to improve overall customer relations, awareness, and satisfaction

Be the liaison with ICOs and installation leadership teams. Perform outreach regularly

Participate in military seminars, meetings, speaking engagements, civic organizations, and other events to promote and support the PPV

Coordinate and collaborate with installation Military Housing Offices (MHO’s) on behalf of Region and District teams on matters pertaining to military housing residents

Extensive travel is required

Responsible for notifying and working with the HSC/NRSW when there is a serious resident and/or law enforcement-related matter

Liaison with the ROC

Liaison with the contracted courtesy patrol, base police, and/or local law enforcement

Responsible for planning, coordinating, and executing outreach programs to various civic entities, including local Congressional outreach

Participate in military seminars, conferences, meetings and must have strong public speaking skills

Perform related duties as assigned by RVP

Maintain compliance with all company policies and procedures

Qualification

Military processes expertisePublic speakingCustomer serviceMS Office proficiencyCommunication skillsWork independently

Required

Be the subject expert on military processes, programs, organizational structure, systems, protocol, etc

Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers

Excellent computer proficiency (MS Office – Word, Excel, and Outlook)

Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices

Must be able to lift and carry up to 50 lbs

Must be able to talk, listen and speak clearly on the telephone