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Otis Elevator Co. · 5 days ago

Sales Specialist, Modernization

Birmingham, AL

Full-time

Onsite

Mid Level

3+ years exp

Otis Elevator Co. is a leading global company specializing in elevator and escalator manufacturing, installation, and service. They are seeking a Sales Specialist, Modernization to achieve sales growth through managing customer relationships and driving sales objectives in the assigned territory.

Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation

Responsibilities

Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth

Retain and renew current maintenance agreements by improving customer satisfaction via MFA program

Manage and nurture account relationships to drive renewals and repair opportunity

Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts

Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor

Partner with branch business development sales team to identify business development opportunities

Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message

Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

Manage opportunities in the CRM pipeline and provide accurate forecasting

Qualification

Outside sales experienceIndustry experienceCustomer relationship managementTechnical sales consultingMicrosoft software proficiencyWritten communication skillsVerbal communication skillsTeam-orientedSelf-motivatedTime managementOrganizational skillsGoal-oriented

Required

Prior Industry experience required

Ability to work in a highly team-oriented and dynamic environment

Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

Candidate must be customer centric with a strong desire to achieve customer satisfaction

Need to be self-motivated and able to manage many simultaneous projects and responsibilities

Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

Preferred

3+ years of outside sales experience preferred

Benefits

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Enjoy three weeks of paid vacation, along with paid company holidays

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

Life insurance and disability coverage to protect you and your family.

Voluntary benefits, including options for legal, pet, home, and auto insurance.

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

Pursue your educational goals with our tuition reimbursement program.

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation