Technical Support Spec I jobs in United States
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Hendrick Health · 13 hours ago

Technical Support Spec I

Hendrick Health is seeking a Technical Support Specialist I to oversee and maintain computer hardware and software systems. The role involves resolving technical issues and supporting software integration for clients' daily operations.

CommunitiesHealth CareNon Profit
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H1B Sponsor Likelynote

Responsibilities

Oversee and maintain computer hardware and software systems
Aid in resolving technical issues concerning client’s daily operation or software infrastructure
Support computer software integration by diagnosing and troubleshooting common problems

Qualification

Troubleshooting solutionsMicrosoft OfficeCustomer service experienceCritical thinkingMedia supportHospital roundingWritten communicationOral communicationTeamworkTime management

Required

High School or Equivalent
No previous experience
Written and oral communication skills
Ability to use critical thinking skills to analyze and solve problems
Ability to manage multiple deadlines and tasks
Ability to work successfully in a team environment
Occasional night, weekend, and holiday work
Occasional off-campus and overnight travel for site visits and training
Familiar with Microsoft Office products including Excel, Word, and PowerPoint
Perform minor maintenance and repair to Information Technology Services equipment
Replace cartridges, paper and other consumables as needed on printers
Provide troubleshooting solutions for computer or operating system issues that affect daily activities
Install, monitor, and uninstall PCs/Printers/Scanners/Mobile/Peripherals/etc
Hospital rounding
Media support
Work request
Reporting
Designated Driver: Yes

Preferred

Customer service or helpdesk experience helpful

Company

Hendrick Health

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Hendrick Health is a not-for-profit healthcare institution that offers comprehensive healthcare services to the Texas Midwest.

H1B Sponsorship

Hendrick Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (6)
2021 (7)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Jory Lee
Chief Operating Officer
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Kirk Canada
System Chief Operating Officer
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Company data provided by crunchbase