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Vivo Infusion® · 20 hours ago

RCM Collection Specialist

United States

Full-time

Onsite

Mid Level

$20/hr - $26.50/hr

3+ years exp

Vivo Infusion is a national company focused on providing patients with high-quality care in a comfortable and convenient setting. They are seeking a detail-oriented Collections Specialist to manage the revenue cycle process, including follow-ups on unpaid claims, resolving denials, and ensuring accurate patient account documentation. The role requires strong communication skills and a commitment to maintaining patient confidentiality.

Health CareHospitalTherapeuticsWellness

Responsibilities

Initiate collection follow-up of all unpaid or denied claims with the appropriate payors

Research, appeal, and resolve claim rejections/denials

Review payments to ensure the accuracy of insurance payments and patient balances

Facilitate drug manufacturer co-pay assistance program for patient financial assistance

Respond to written Payor communications as indicated with appropriate action in a timely manner

Communicate payment trends or insurance denials that impact revenue

Thorough documentation of all patient account communication using the provided practice management system

Correspond with patients regarding their insurance and payment responsibilities

Adhere to HIPPA; Maintain patient records and confidentiality via the Electronic Medical Record System

Qualification

Healthcare billing experienceAccounts receivable experienceInfusion billing experienceR2WeInfuse programsMicrosoft Office proficiencyHIPAA knowledgeMedical terminology knowledgeCommunication skillsAttention to detail

Required

3 Years of healthcare professional billing experience

2 years of accounts receivable and customer service experience

High school diploma or equivalent

2 year of healthcare professional billing and accounts receivable experience

Microsoft Word, Outlook, and Excel proficiency

Excellent interpersonal and communication skills both written and verbal

Excellent attention to detail

Preferred

2 year Infusion billing experience

Experience with R2 and WeInfuse programs

Additional knowledge of insurance, accounting, medical billing, HIPAA, Medicare/Medicaid, medical abbreviations, and terminology

Experience working in a remote capacity

Benefits

Medical, Dental, Life, Vision

Option for HSA includes Employer Contribution. Contribution varies for individual and family coverage.

401K with Match up to 4%

PTO Accrual: 4+ Weeks/year, PTO buy-back program, and PTO donation program for those in need.

Wellness Reimbursement Program - $90 Quarterly

Tuition Assistance

Employee Referral Bonus

Employee Assistance Program (Employer-provided)

Short-term disability (Employer-provided)

Long-term disability

Life Insurance

& More

Company

Vivo Infusion®

Vivo Infusion® is a leading provider of accessible, affordable, and safe community-based infusion and injection care for patients suffering from compromised immune systems, infectious diseases, and other medical conditions.

Founded in 2022

Lakewood, Colorado, USA

501-1000 employees