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GrayRobinson, P.A. · 11 hours ago

PC Support Specialist

Tallahassee, Florida, United States

Full-time

Onsite

Mid Level

3+ years exp

GrayRobinson, a full-service law and government-consulting firm, has an immediate opening for a PC Support Specialist in their Tallahassee office. The role involves providing technical support for computer hardware and software to ensure effective productivity within the firm.

Law Practice

Comp. & Benefits

Responsibilities

Providing end-user support for computer hardware and peripherals

Supporting standard firm productivity software

Qualification

Windows operating systemTroubleshootingHardware supportNetworkingCustomer serviceMultitaskingProfessionalismLaw firm applicationsProblem-solving

Required

At least 3 years of hands-on experience in a PC Support (or similar) role within a professional office environment

Extensive experience in diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, video conference equipment, and other technical equipment

Excellent troubleshooting and problem-solving skills

Strong sense of professionalism and initiative

Customer service-oriented

Ability to multitask and prioritize requests to complete tasks in a timely manner

Expert-level knowledge of the Windows operating system

Solid working knowledge of networking, hardware, and printer support