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Virtual Technologies Group · 3 hours ago

People Operations Specialist (HR)

United States

Full-time

Remote

Entry, Mid Level

$60K/yr - $75K/yr

2+ years exp

Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual IT solutions. The People Operations Specialist supports the Vice President of Human Resources and the larger People team in delivering a smooth, consistent, and compliant employee-centered experience, focusing on HR administration and employee lifecycle processes.

Cloud ComputingCyber SecurityInformation TechnologyVoIP

Responsibilities

Assist with HR administrative tasks at each phase of the employee life cycle (from onboarding and recruiting to offboarding and terminations, and everything in between)

Provide first-line support for employee HR questions (PTO balances, holidays, benefits, policies, learning & development, payroll timing, etc.)

Manage our HR shared inbox, escalating more complex questions and requests as needed

Help build and maintain employee self-service resources (FAQs, SOPs, and process guides) by identifying common HR questions and documenting clear, accessible answers over time

Coordinate onboarding activities, including preparing new‑hire documentation, scheduling orientation, conducting orientations, welcoming new team members, sending out new hire announcements, and ensuring all pre‑employment requirements are completed

Support offboarding processes by preparing separation documents, coordinating the collection or shipment of company assets, liaising with internal IT teams to ensure timely system access changes, and generally performing and coordinating exit checklist tasks

Draft, edit, distribute and maintain a variety of HR and Company documents, paperwork, collateral and other digital materials

Support benefits administration across the employee lifecycle, including enrollments, changes, and terminations, and act as a liaison between employees and benefits providers

Ensure data integrity across HR and benefits systems by performing monthly reconciliations of benefit invoices, employee elections, and carrier records, and resolving discrepancies related to enrollments, terminations, open enrollment, and COBRA

As needed, assist with recruiting and sourcing tasks such as resume screening, outreach, scheduling, and candidate pipeline maintenance

Assist managers with routine HR process (ie: onboarding steps, job changes, performance cycle logistics, time sheet changes, etc.)

Maintain accurate and up‑to‑date employee records in HRIS and shared systems

Support compliance initiatives, audits, and documentation requirements

Partner with the People team to continuously improve employee self-service tools and documentation, enabling employees to independently access People-related information

Qualification

HRIS experienceHR compliance knowledgeRecruiting coordinationMicrosoft Office proficiencyGoogle Workspace proficiencyOrganizational skillsCommunication skillsAttention to detailCustomer service mindsetConfidentiality

Required

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field; equivalent experience considered

At least 2 years of experience in HR, people operations, recruiting coordination, and/or administrative support with a focus on HR compliance. Knowledge of basic employment laws and HR compliance practices is preferred

Experience updating employee data within HRIS platforms (e.g., Paylocity, Workday, BambooHR, ADP, UKG, or similar)

Familiarity with sourcing tools such as LinkedIn Recruiter, Indeed Resume, ZipRecruiter, or similar candidate tracking systems

Strong organizational skills with the ability to manage multiple tasks and deadlines

Excellent written and verbal communication skills

High attention to detail and accuracy in documentation

Ability to handle confidential information with professionalism and discretion

Proficiency with common office software (e.g., Microsoft Office and Google Workspace)