Chime · 1 day ago
Product Manager, Communications Platform
San Francisco, CA
Full-time
Hybrid
Mid, Senior LevelChime is a financial technology company focused on helping individuals achieve financial progress. They are seeking a Product Manager for their Communications Platform to lead the development of member communication strategies and internal tools, collaborating with cross-functional teams to enhance user engagement and experience.
BankingFinancial ServicesFinTech
Responsibilities
Own the product vision and strategy for the foundational platform that powers all of Chime’s member communications – from email and SMS to push notification and in-app surfaces
Build internal tools and APIs to empower product and marketing teams to deliver the right message to the right member at the right time
Collaborate closely with engineering, design, data science, and marketing to expand our platform’s capabilities, including targeting, personalization, experimentation, and reachability
Prioritize improvements to platform performance, scalability, and personalization to drive engagement, key member actions, and impact
Set the bar for member-facing communications that reflect Chime’s brand values and support an intentional, cohesive app experience
Leverage experimentation and data to evolve platform capabilities and optimize member and business outcomes
Identify and drive high-leverage product opportunities, navigating ambiguity, surfacing tradeoffs, and making decisions that balance member-centric thinking and business goals
Qualification
Required
Experience with messaging platforms or APIs (e.g., Braze, Iterable) to build targeted communications that drive timely, high-impact user actions and financial decisions
A track record of leading cross-functional initiatives to improve how a company communicates with users across mobile, email, and in-app channels
Background in building consumer-facing mobile features or platforms, with a strong sense for UX and performance
Ownership of a product roadmap, including defining metrics and using data to inform trade-offs and prioritization
Familiarity with platform or infrastructure product roles that enable other teams to build and scale user-facing experiences
Comfort operating with autonomy, making product decisions with limited guidance while balancing member needs and technical constraints
Deep collaboration with engineering and data teams to ship complex features in fast-paced environments
Benefits
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
Company
Chime
Chime is a financial technology company that offers mobile banking services.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Chime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.77BKey Investors
Sequoia Capital Global EquitiesDST GlobalMenlo Ventures
2025-06-12IPO
2025-03-01Debt Financing· $475M
2023-07-28Secondary Market
Leadership Team
Chris Britt
Founder and CEO
Ryan King
Co-Founder
Recent News
Venture Capital Journal
2026-01-14
VC News Daily
2026-01-14
2026-01-14
Company data provided by crunchbase