The Bergaila Companies ยท 8 hours ago
Help Desk Support Technician
Houston
Full-time
Onsite
Mid Level
$31/hr - $31/hr
3+ years expThe Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. They are seeking a Help Desk Support Technician to provide first level IT support and troubleshoot various technical issues for end-users.
ConsultingEnergyHuman ResourcesRenewable EnergyStaffing Agency
Responsibilities
Provides first level IT support for all end-users via telephone, email or chat
Troubleshoots and resolves hardware, software and voice/data communication systems issues
Escalates calls when appropriate
Writes concise, informative service tickets
Follows up on all tickets in a timely manner and pursues issues through to resolution
Qualification
Required
3 to 5 years of relevant experience
Requires experience using ticketing systems and writing technical support reports and documentation
Must possess broad knowledge and proficiency with popular operating systems, Azure, InTune, O365, application software, desktop and laptop computers, printers and networks
High School Diploma or GED required
Benefits
Comprehensive insurance with 401(k)
PTO and holidays
Company
The Bergaila Companies
The Bergaila Companies is an oil & energy company that offers professional recruitment services.
501-1000 employees
H1B Sponsorship
The Bergaila Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
James Dymott
COO / CFO
Company data provided by crunchbase