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Siemens · 1 day ago

Building Automation Systems Service Operations Supervisor

Norcross, GA

Full-time

Hybrid

Mid, Senior Level

$69K/yr - $118K/yr

1+ years exp

Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. They are seeking a Building Automation Systems Service Operations Supervisor to lead a team responsible for service work related to building automation systems and ensure customer satisfaction through effective team management and technical support.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Responsibilities

Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, and schedule formal training

Schedule and assign tasks to the team and drive business growth by enabling and leading a highly effective team. Periodically assist the team with maintenance activities and submittal of required paperwork

Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions and complete and submit written service orders and reports covering all aspects of each assignment and activity

Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team

Support contract profitability through cost containment procedures and processes

Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications

Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs

Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements. Ensure employees are properly trained on all safety requirements and enforce adherence to organizational processes, tools, and workflow standards

Maintain excellent organizational and interpersonal skills

Qualification

HVACBuilding AutomationSupervising teamsMicrosoft OfficeBluebeamVerbal communicationWritten communicationOrganizational skillsInterpersonal skills

Required

1+ years of experience as a HVAC or Building Automation specialist or technician in related industry

On-the-job or educational experience with HVAC or Building Automation systems

Experience with Microsoft Office

Verbal and written communication skills in English

Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship