Knit · 1 week ago
Let's build something greatResearch Director
United States
Full-time
Onsite
Director/Executive
$140K/yr - $160K/yr
8+ years expKnit is a Researcher-Driven AI Platform that helps researchers conduct agency-quality quantitative and qualitative research efficiently. The Research Director will ensure customer success by managing research projects, maintaining customer relationships, and driving high-quality deliverables to achieve business objectives.
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Responsibilities
Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable party for research project success
Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success
Driving as the strategic problem solver and research subject matter expert partner for customers, effectively being able to propose solutions to business & research needs
Driving as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success
Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs
Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output
Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers
Driving on feedback collection on 'the last mile' - uncovering and documenting what happens after Knit delivers a project to when it’s 'stakeholder ready,' supporting Knit’s product vision in getting to stakeholder ready reports
If People Manager: Successful & effective people management of direct reports, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.)
Qualification
Required
Must have 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment
Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports
Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes
Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth
Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands
If People Manager: Effective People Manager both cross-functionally and at the team level - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building
Preferred
Proven track record successfully operating in an early stage startup (<50 employees) is a plus
Benefits
Equity Options
Healthcare (medical, dental, and vision)
Additional Coverage
A company laptop
One-time, onboarding Technology Stipend
A 401(k) with company match
Flexible time-off
Hybrid working
Company
Knit
Knit is an end-to-end insights platform that combines the power of quantitative, video, and artificial intelligence.
11-50 employees
H1B Sponsorship
Knit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Early StageTotal Funding
$30.65MKey Investors
Silicon Road VenturesTechstars
2025-07-31Series A· $16.1M
2024-09-18Series A· $9M
2022-06-13Seed· $3.55M
Leadership Team
Aneesh Dhawan
Founder and CEO
Recent News
vcnewsdaily.com
2025-08-01
2025-08-01
Company data provided by crunchbase