Moana Nursery ยท 3 hours ago
Contractor Services Teammate (Starting at $18 per hour)
Moana Nursery is a family-owned company specializing in landscape services and nursery products. They are seeking a Contractor Services Teammate to assist contractor customers by providing service on site, loading materials, and maintaining the property. The role involves ensuring customer satisfaction while adhering to safety policies and operational hours.
Retail
Responsibilities
Upholds Moana Nursery's strict safety policies
Shows up on time ready work
Helps ensure that the operational hours of the business can be achieved
Communicates regularly with the Contractor Services manager and other teammates on property
Has good inventory accuracy practices and helps keep product in good health by maintaining our irrigation systems
Completes thorough and accurate pre-trip safety checks on equipment
Communicates regularly with the Contractor Services manager and/or fleet manager to ensure Preventative Maintenance is completed regularly
Answers customer questions about our products and services
Promptly responds to customer needs, requests for service or assistance
Helps document customer requests for material
Takes orders over the phone, in person and through email and inputs data into system
Assists in customer pick-ups and deliveries
Helps ensure that marketing, directional, and safety signage is in place and up to date
Carefully loads product into vehicles and unloads them safely for our customers
Lifts and moves heavy objects such as trees, bags of soil
Has the ability and willingness to interact with and provide exceptional customer service to our customers
Qualification
Required
Upholds Moana Nursery's strict safety policies
Shows up on time ready work
Helps ensure that the operational hours of the business can be achieved
Communicates regularly with the Contractor Services manager and other teammates on property
Has good inventory accuracy practices and helps keep product in good health by maintaining our irrigation systems
Completes thorough and accurate pre-trip safety checks on equipment
Communicates regularly with the Contractor Services manager and/or fleet manager to ensure Preventative Maintenance is completed regularly
Answers customer questions about our products and services
Promptly responds to customer needs, requests for service or assistance
Helps document customer requests for material
Takes orders over the phone, in person and through email and inputs data into system
Assists in customer pick-ups and deliveries
Helps ensure that marketing, directional, and safety signage is in place and up to date
Carefully loads product into vehicles and unloads them safely for our customers
Lifts and moves heavy objects such as trees, bags of soil
Has the ability and willingness to interact with and provide exceptional customer service to our customers
Applicant must be able to lift 75 lbs
Applicant must be able to work outdoors for an extended period of time as needed
Applicant must be able to learn and operate our point-of-sale program
Proficient in basic level computer skills
Organized and detailed
Landscaping horticulture experience
Equipment operating experience, or at least the willingness to learn (small tractor/backhoe, UTV, skid steer, forklift, etc.)
Valid Driver's License
Preferred
Retail experience
Spanish speaking
Experience with EPICOR Eagle
Works well under pressure and is able to prioritize and multi-task
Experience working a Point-of-Sale system
Benefits
Health Insurance (must meet minimum hours worked)
401K with matching payment from company
Dental Insurance (must meet minimum hours worked)
Vision Insurance (must meet minimum hours worked)
Store Discount
Training & Educational Opportunities
Career Advancement