ARS National Services · 1 day ago
Hybrid Collections Account Representative
ARS National Services is seeking a Hybrid Collections Account Representative to join their team. The role involves handling customer calls, analyzing financial situations, and negotiating payment solutions while ensuring compliance and maintaining accurate records.
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Responsibilities
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
Qualification
Required
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening
Comfort with basic math (yes, you'll be working with percentages!)
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Preferred
Collections, sales, or call center experience
Benefits
Full benefits (Medical, Dental, Vision, 401k)
Paid Sick Time, Vacation Time, and 8 paid holidays
Company
ARS National Services
ARS is a proven leader in the accounts receivable management industry.
Funding
Current Stage
Growth StageCompany data provided by crunchbase