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ChenMed · 18 hours ago

Program Manager, Clinical Operations & Quality

Miami, FL

Full-time

Onsite

Senior Level

$84K/yr - $119K/yr

5+ years exp

ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The Program Manager, Clinical Operations & Quality is responsible for overseeing all occupational safety and health as well as infection prevention and control programs, ensuring compliance with standards and promoting the well-being of patients and staff.

Health CarePrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Develops and implements all occupational safety & health and infection prevention & control initiatives and programs for employees and patients, by identifying timelines, deliverables, requirements, resources, metrics and budget constraints. Keeps projects on target

Develops, executes, and maintains policies and procedures related to occupational safety & health and infection prevention & control pursuant to best practices and governing body rules and regulations

Facilitates and leads project meetings and provides consistent, clear and timely communication of initiative goals, tasks and progress/status to project teams, sponsors, and executives

Utilizes problem solving, project management, change management and communication best practices daily to deliver effectively and ensure sustainable project outcomes

Performs other duties as assigned and modified at manager’s discretion

Establishes occupational health standard methods of care, utilizing evidence-based practice and best practice standards

Collaborate with clinical market leadership, particularly the Market Clinical Director (MCD) and Market General Manager (MGM) to ensure safe provision of care at each center. This may include helping to develop action plans and process improvements when patient and employee safety concerns are identified on Quality Assurance (QA) reviews

Oversees the incident reporting program, to assess patient and employee safety risks in the clinical setting; design a plan of action; monitor for follow-up and measure improvements

Design and deliver patient and employee safety presentations for various audiences within the company, both clinical and administrative

Prepare and submit mandated reports to state and federal agencies and, when applicable, coordinate with external agency investigations

Develop and present educational programs to medical, professional and technical staff on issues of professional liability and clinical and enterprise risk awareness and mitigation

Develops and implements occupational wellness programs including but not limited to: support for Worker’s Compensation related cases including, injury investigation and follow up, light duty, and return to work

Works with HR-Talent Acquisition to provide guidance and support for pre-employment testing concerns and to develop policies and procedures for pre-employment and on-boarding processes

Participates as an integral team member of the Clinical Operations team, collaborating with various departments and colleagues, including Safety Officer, Human Resource, Quality Officer, National Director Quality & Patient Experience, and others as needed to advocate for employee health and safety

Develops and implements policies related to organizational infection prevention & control practices for our centers. Collaborates with safety and population health on the development and implementation of protocols to support safe centers and provides clinical support and guidance for occupational exposures across the organization

Use epidemiological principles and statistical methods to design, implement and evaluate infection prevention and control strategies

Establishes criteria, formulates projects, assesses program effectiveness, and investigates or analyzes a variety of unusual conditions, problems, or questions

Ensures compliance with state and federal requirements, accreditation bodies, and ChenMed policies and clinical responsibilities

Provides consultation and education to staff, physicians, and community leaders in respect to Infection Prevention & Control

Conducts risk assessments at least annually and/ or as needed with consideration of served populations, vulnerabilities, relevant statistical data, and new and emerging infectious diseases

Works with Clinical Teams to develop and implement continuously improved patient care procedures and control mechanisms relating to quality, compliance, and infectious diseases

Participates in infection prevent and control education of employees during orientation and as often as needed thereafter, including classes in infection prevention & control practices and occupational health

Ensures the infection prevention & control procedures meets CMS, county and state and CDC regulations, standards, or guidelines

Organizes Infection Prevention & Control Committee meetings and maintains meeting minutes

Performs other duties as assigned and modified at manager’s discretion

Qualification

Occupational Safety & HealthInfection Prevention & ControlProject ManagementEpidemiological PrinciplesRegistered Nurse LicenseCertified in Infection ControlMicrosoft Office SuiteCommunication SkillsOrganizational SkillsProblem SolvingInterpersonal Skills

Required

BS degree in Nursing (BSN) required

A valid, active Registered Nurse (RN) license in the state of residence required; compact license preferred

A minimum of 5 years of direct Occupational Health and/ or Infection Control nursing experience required

A valid, active driver's license in state of residence is required for minor local travel as needed

Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

Strong knowledge and understanding of clinical Occupational Safety & Health and Infection Prevention & Control functions, practices, processes, and procedures

Established business acumen and acuity

Strong organizational and interpersonal skills

Detail oriented and capable of exploring innovative solutions to solve complex problems and address issues through the use of a combination of delivered and custom-developed tools

Keen ability to apply theories and new developments to problems. Makes recommendations significantly impacting, changing, interpreting, or developing important policies

Ability to communicate effectively, with excellent verbal and written communication skills

Ability to positively interact with, motivate and influence all levels of personnel within the organization

Ability to compile, categorize, and/or verify information/data

Ability to determine appropriate course of action in more complex situations

Ability to work independently, exercise creativity, and maintain a positive attitude

Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work

Ability to maintain confidentiality of all medical, financial, and legal information

Ability to complete work assignments accurately and in a timely manner

Ability to handle difficult situations involving patients, physicians, or others in a professional manner

Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software

Ability and willingness to travel locally, regionally, and nationwide up to 30% of the time

Spoken and written fluency in English

This job requires use and exercise of independent judgment

Preferred

Master's degree in Nursing (MSN) or Allied Health or Healthcare related field preferred

Certified in Infection Control (CIC), Association for Professionals in Infection Control and Epidemiology (APIC) or other accredited certification a plus

Benefits

Great compensation

Comprehensive benefits

Career development and advancement opportunities

Great work-life balance

Company

ChenMed

Glassdoor2.9

ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.

Founded in 1985

Miami, Florida, USA

1001-5000 employees

http://www.chenmed.com/

H1B Sponsorship

ChenMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (4)

2023 (13)

2022 (26)

2021 (31)

2020 (23)