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Winston & Strawn LLP · 4 hours ago

Chicago - Enterprise Applications Specialist

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$109K/yr - $141K/yr

5+ years exp

Winston & Strawn LLP is a leading global law firm that offers an exciting opportunity for professionals seeking to advance their careers. The Enterprise Applications Specialist will be responsible for the maintenance and support of various on-prem and SaaS applications, acting as a product expert and technical liaison for business teams.

Law Practice

Growth Opportunities

Responsibilities

Utilize specialized knowledge of the applications within this domain to tackle the complex challenges arising from operational issues and project work, including: comprehensive understanding of financial business processes in a law firm supported by the applications assigned to them

Comprehensive understanding of product features and workflows, technical administration, product architecture and design, database schema, front-end configuration settings and administration, security model, and customizations pertaining to the applications assigned to them

Adequate knowledge of integrations, on prem and SaaS/Cloud environments, databases, identity management and authentication methods, compliance with security policies and other technical requirements necessary to support the applications assigned to them

Proactively follow product releases and roadmaps; research and evaluate new product features and competitive product alternatives as directed by team and project leadership

Participate and lead projects and initiatives related to new technologies, solutions and features to enhance the financial applications lifecycle; proactively suggest new approaches and improvements when aligned to business objectives and needs

Manage and perform maintenance (for on prem), deployments, installations, upgrades, migrations, configurations, unit testing, and troubleshooting as necessary for both project work and operational support / issue resolution, enlisting the assistance of IS resources, vendors and professional services providers as necessary

Ensure all application support processes are clearly documented and accessible from the firm’s centralized IT change management platform and that documentation is maintained current

Train other staff members as necessary and proactively communicate about application changes to the relevant teams in IS and across the firm

Provide backup support to secondary applications as necessary

Qualification

Financial applications supportSaaS applications managementTechnical administrationDatabase managementProject managementProblem-solvingInterpersonal skillsCommunication skills