Sr. Account Manager (Refinance Processor) jobs in United States
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loanDepot · 8 hours ago

Sr. Account Manager (Refinance Processor)

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$75K/yr - $150K/yr
date2+ years exp

loanDepot is a digital commerce company committed to serving its customers throughout the home ownership journey. The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding, ensuring efficient transactions by coordinating with various stakeholders and maintaining high attention to detail.

BankingFinanceFinancial ServicesMortgageReal Estate

Responsibilities

Collects all conditions up to loan funding after initial handoff from sales
Prepares, validates, communicates, and delivers disclosures
Manage a pipeline of 40-60+ loans at a given time
Acts as the primary liaison between Sales, Title, Escrow, Funding and Borrowers working at a fast yet detailed pace
Reviews documentation including credit, income and title for accuracy demonstrating a high attention to detail
Communicate with customer consistently meeting companies SLA’s

Qualification

Mortgage processing experienceLoan productsCall center experienceAttention to detailCustomer communication

Required

Minimum of 2+ years recent mortgage processing experience required
Strong knowledge of various loan products and programs, specifically FHA/VA/Conv/Seconds
Ability to adhere to established turn times, productivity, fast paced while maintaining quality metrics is required

Preferred

a call center environment preferred

Benefits

Comprehensive benefits package including Medical/Dental/Vision.
Wellness program to support both mental and physical health.
Generous paid time off for both exempt and non-exempt positions.

Company

loanDepot

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loanDepot is an independent retail mortgage lender that provides residential loans, refinance loans, and personal loan products nationwide.
dateFounded in 2010
location
Foothill Ranch, California, USA
people-size1001-5000 employees
web-link
http://www.loandepot.com

Funding

Current Stage
Public Company
Total Funding
$831.95M
Key Investors
Parthenon Capital Partners
2025-08-19Post Ipo Debt· $150M
2025-06-02Post Ipo Debt· $200M
2024-09-30Post Ipo Debt· $300M

Leadership Team

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David Smith
VP of National VA Lending
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Jeffrey Wilkish
Regional Vice President
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Recent News

Benzinga.com
Offerpad, Opendoor Stocks Go Vertical On Trump Mortgage Plans
2026-01-11
Livemint.com
Wall Street gains after weak jobs data, Intel surges 2.6%, GM slips 2.2%, mortgage lenders rally
2026-01-11
Sherwood News
Housing stocks rise after Trump calls for $200 billion mortgage bond purchase
2026-01-11
Company data provided by crunchbase