OCHIN, Inc. · 1 day ago
EPIC REVENUE CYCLE & BILLING COACH- PB/HB
United States
Full-time
Remote
Senior Level
5+ years expOCHIN, Inc. is a nonprofit leader in health care innovation, seeking to expand patient access and improve health in underserved communities. The EPIC Revenue Cycle & Billing Coach will partner with internal teams and external members to enhance operational workflows and provide expert support to healthcare clinics.
Health CareNon Profit
Responsibilities
Collaborate with member leadership, including executive-level stakeholders, to assess workflows, identify optimization opportunities, and contribute to strategic decision-making and member engagement initiatives
Deliver interactive training sessions to large and small audiences through multiple modalities, including personalization labs, what to do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives
Provide workflow coaching, optimization, and best practice recommendations to OCHIN members and internal staff. Serve as a change agent during high-impact situations, guiding members and internal stakeholders through operational transformations and change management strategies to promote sustainable improvements
Assist in the design, development, and enhancement of learning programs, training content, lesson plans, and training aids. Collect and analyze feedback and learning data across multiple modalities to inform and implement improvements in learning activities, workflow adoption, and overall training effectiveness
Collaborate with other OCHIN departments (e.g., HCCN, Clinical Informatics, Research) on special projects, grant initiatives, and workflow improvement efforts
Configure Epic system components, document system changes and enhancements, and share expertise by mentoring and coaching peers and new team members
Other duties as assigned
Qualification
Required
Minimum 5 years of experience in similar or relevant role required
Experience with EHR software, EPIC is required
Experience with Revenue Cycle and Financial principles
Epic Certification/Accreditation/Proficiency required within 6 months of hire
Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
Constant interpersonal skills, teamwork, and customer service
Frequent creativity, mentoring, presentations, and teaching
Occasional decision making and independent judgment or action
Reading, speaking, writing, and understanding English
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
Travel may be required nationally based on business requirements for OCHIN
COVID-19 Vaccination Requirement
Preferred
10 Years of applicable experience desired
EPIC Certifications in PB/HB Resolute, and PB/HB Claims are highly desired
Experience in PB Claims, HB Claims, SBO, Prelude, Cadence and EpicCare modules a plus
Experience in or with Critical Access Hospitals or Rural hospitals is highly desired
Experience in or with a Federally Qualified Health Center (FQHC) is highly desired
Benefits
Generous compensation package
Comprehensive range of benefits
Company
OCHIN, Inc.
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Abby Sears
President & CEO
Brenda Garske
Chief Financial Officer
Recent News
American Health Information Management Association (AHIMA)
2025-04-28
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