PrideStaff ยท 16 hours ago
Administrative Assistant/Receptionist
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrPrideStaff is a staffing agency seeking an Administrative Assistant/Receptionist. The role involves providing administrative support, managing schedules, and coordinating with vendors and clients while ensuring efficient operations in a fast-paced environment.
DeliveryHuman ResourcesSmall and Medium Businesses
Responsibilities
Prioritize leads on schedule based on emergency and situation
Add leads to schedule for evaluations/inspections
Assign lead technicians and technicians to jobs based on proper process
Track and report marketing leads, jobs, and sales conversions
Create work orders for 3rd party vendor jobs within CRM
Coordinate with 3rd party vendors and homeowner(s) to start 3rd party services
Track and report status on 3rd party vendor jobs to Project Manager, Lead Technicians, or other leadership as assigned
Verify and capture all documentation has been completed and client signatures are submitted for approved jobs prior to job start
File all client-signed documentation in client files or electronically as necessary
Manage client and technician schedules by adding jobs to the schedule based on processes and set urgencies
Track and report sales conversion from evaluations/inspections that tum into a job
Confirm daily schedule hasn't changed from day prior's emergency calls and communicate any changes to appropriate staff
Coordinate and record job close out with correct paperwork and payments collected
Collect work authorization & deposits or payments collected from technicians and update client account and CRM notes
Track and report on all open jobs and accounts receivable aging to management weekly
Track and report all Operational KPIs to management weekly and monthly
Debrief jobs with technicians to ensure all five-minute favors have been completed and five-star rating google reviews have been completed
Update Referrals and source leads during the sales process and track and report on Client retention KPIs to leadership weekly and monthly
Coordinate and schedule employee 0-30-90-day reviews with human resource department or executive leadership
Update employee training log based on set schedule with human resources department
Update aII client invoices and collect payments in the bookkeeping system
Record all vendor hills in bookkeeping system with proper terms
Set up new vendors in bookkeeping system as appropriate
Assist with asset management for inventory and department-assigned assets
Coordinate with Accountant on all bookkeeping data entry, accounts receivable and payables aging reports, and reconciliations as needed
Document Standard operating procedures for each department
Qualification
Required
Proven experience in providing administrative support in a professional setting
Strong organizational skills with exceptional attention to detail
Excellent communication and interpersonal skills to collaborate effectively with team members and staff
Proficient in tracking and reporting on key metrics using various software tools
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Demonstrated ability to maintain confidentiality and handle sensitive information
Strong problem-solving skills and the ability to work independently and proactively
Demonstrate a strong commitment to meeting customer needs and providing exceptional service
Able to understand and anticipate customer requirements and deliver results that exceed expectations
Possess the ability to remain composed and effective under pressure
Demonstrates resilience and the capacity to handle challenging situations with a positive attitude
Take ownership of responsibilities and consistently deliver high-quality work within established deadlines
Can be relied upon to fulfill obligations and follow through on commitments
Demonstrate a high level of integrity and uphold ethical standards in all interactions
Maintains confidentiality and handles sensitive information with the utmost professionalism
Benefits
Great Benefits While Working With PrideStaff!
Company
PrideStaff
PrideStaff is a staffing and recruiting company.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tammi Taylor Heaton
Co-CEO
Christina Pugh
Chief Sales Officer (CSO)
Recent News
2025-12-30
2025-12-16
The Business Journal
2025-12-13
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