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National Technologies (NTI), a Network Connex Company · 14 hours ago

Field Trainer

Nat Tech - Claude - TX, Claude, TX, US

Full-time

Onsite

Senior Level

5+ years exp

National Technologies (NTI), a Network Connex Company, is seeking a Field Trainer to manage all training aspects of the assigned territory. The role involves ensuring compliance in safety, promoting employee performance and development, and collaborating with training directors and managers to organize and deliver training effectively.

Customer ServiceData CenterIndustrialNetwork Security

Responsibilities

Support new hire on-boarding delivery; and work with leaders to support development of training matrices and departmental on-boarding plans

Deliver learning content for in-person, virtual and digital formats

Conduct needs analysis to assess, recommend, and deliver training to address performance gaps and on-board new team members

Implement evaluation measurements for training effectiveness, including partnering with leadership to ensure training programs are meeting the needs of both employees and management

Understand telecom and fiber specific industry terminology including identifying all common forms of equipment and their basic functions in the field

Provide technical proficiency necessary for evaluating mandatory hands-on skills assessments and essential best practices

Assist in ensuring new employees are acclimating to the Company culture and achieving key milestones in their skill development

Engage, one on one, with employees to ensure the training program is contributing to a positive work experience

Support other internal learning partners in design, delivery, and training administration as needed

Solicit, understand, and foster best practices to maintain integrity of networks for future work

Support field teams

Provide on-the-job training

Qualification

Telecom field experienceFiber optics knowledgeTraining program developmentAdvanced MS Office skillsProject management skillsClear communicationProblem solvingCritical thinkingSelf-starter

Required

Ability to travel to various job sites to provide in-person training when necessary

Self-starter and proven problem solver

Strong project management skills

Proven critical thinking skills

Clear and concise written and verbal communication skills

Advanced MS office skills

Ability to sit and stand for extended periods of time

Ability to lift to 20 pounds at once regularly

Preferred

Minimum 5 years Telecom field experience preferred with a focus in fiber optics

Minimum 2 years experience implementing scalable and valuable learning solutions to a growing and changing workforce

Benefits

Health, dental, vision, life, and disability insurance

Retirement savings options

Company

National Technologies (NTI), a Network Connex Company

Since 2009, National Technologies (NTI) has installed mission-critical data center infrastructure and OSP and ISP fiber solutions to keep our customers connected and competitive.

Founded in 2009

Downers Grove, Illinois, USA

501-1000 employees