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HomeServe USA · 4 days ago

People Team Generalist

Norwalk, CT

Full-time

Onsite

Entry Level

$69K/yr - $92K/yr

2+ years exp

HomeServe USA is seeking a People Team Generalist who will be responsible for executing core People programs and processes that support the corporate employee experience. This role involves supporting managers and employees through key moments across the employee lifecycle, including onboarding and performance management.

Home Services

Responsibilities

Execute and support the delivery of core People programs, including onboarding, offboarding, performance development, rewards cycles, and employee experience initiatives

Provide day-to-day support to People Business Partners in meeting the needs of corporate functions, serving as a first point of contact for managers navigating People processes

Support broad employee experience programs such as VIBE recognition, President’s Awards, and Great Place to Work surveys, ensuring timely and effective execution

Monitor progress and milestones across People processes, proactively identifying execution risks or gaps and partnering with PBPs to resolve them

Partner with corporate People teams that design programs to share feedback from managers and employees to inform future enhancements

Support managers through annual goal setting, performance reviews, and rewards processes by providing guidance, tools, and process clarity

Execute employee relations processes, including intake, documentation, coordination, and follow-through, escalating complex issues to People Business Partners as appropriate

Ensure consistent application of HR policies and practices by implementing and communicating approved policies and guidelines

Maintain and update corporate job descriptions and support job documentation accuracy

Prepare and deliver reporting, metrics, and analytics in partnership with HRIS and People Business Partners to track execution effectiveness

Maintain a high level of confidentiality, professionalism, and integrity in all employee interactions

Perform other related duties as assigned to support effective People program delivery

Qualification

HR processes knowledgeEmployee relations supportMicrosoft Office proficiencyUKG experienceCustomer service orientationWritten communicationVerbal communicationOrganizational skillsAttention to detail