City Utilities- Program Manager 1-Business Application Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

City of Fort Wayne · 10 hours ago

City Utilities- Program Manager 1-Business Application Specialist

positionFort Wayne, IN
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$75K/yr - $102K/yr
date2+ years exp

City of Fort Wayne is seeking a Program Manager I – Business Application Specialist to enhance the efficiency of utility business applications. The role involves managing system integrations, collaborating with various departments, and mentoring staff to ensure reliable and secure utility operations.

CommunitiesGovernmentInformation ServicesLegal
check
H1B Sponsor Likelynote

Responsibilities

Manage system integrations, data flow, and automation between utility applications, billing platforms, dashboards, and databases
Oversee water meter reading software, ensuring accurate provisioning, data validation, reporting, and KPI tracking
Act as the primary liaison with vendors, IT teams, and field staff for upgrades, configurations, testing, troubleshooting, and support
Manage the full data lifecycle, including standards, imports, quality control, security, documentation, and retention
Develop reports, dashboards, analytics, and visualizations to support operational, regulatory, and billing needs
Troubleshoot application, data, and connectivity issues and coordinate timely resolutions
Support GIS and Cityworks administration, configuration, maintenance, and user support
Mentor staff, coordinate workloads, provide training, and support best practices across business application teams
Supervise assigned direct-report employees
Recruit, interview, hire, train, and mentor staff
Conduct performance evaluations and provide constructive feedback
Address discipline and termination in accordance with City policy

Qualification

Business application administrationData analysisGIS environmentsPower BISQLAPIsAutomation toolsTeam coordinationCommunication skillsProblem-solving skillsMentoringDocumentation

Required

Associate degree in Civil Engineering Technology, Computer Science, GIS, or a related field OR Bachelor's degree in Computer Science, Engineering, or a related discipline
Equivalent combinations of education and experience will be considered
Business application administration and integration
AMI and Temetra systems (or ability to quickly learn)
CIS billing systems, APIs, scripting, and data integrations
GIS environments and Cityworks
Data analysis, QA/QC, reporting, and visualization
Power BI, Python, SQL, APIs, automation tools, and analytics platforms
Strong documentation, communication, and problem-solving skills

Preferred

Two years of experience in software application implementation, development, or support preferred
GISP, PMP, ArcGIS Pro, PCAP, ITIL 4 Foundation, or similar

Company

City of Fort Wayne

twittertwittertwitter
company-logo
City of Fort Wayne provides information on services and happenings of Fort Wayne Government.
dateFounded in 1794
location
Fort Wayne, Indiana, USA
people-size1001-5000 employees
web-link
https://www.cityoffortwayne.org/

H1B Sponsorship

City of Fort Wayne has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Justin Brügger
Chief Financial Officer - City Utilities
linkedin
leader-logo
Abigail Welch
Chief Customer Officer, City Utilities
linkedin
Company data provided by crunchbase