Pride Health ยท 12 hours ago
Customer Service Representative
United States
Contract
Remote
Entry, Mid Level
$19/hr - $19/hr
2+ years expPride Health is a healthcare staffing branch of Pride Global, providing recruitment solutions for healthcare professionals since 2010. The Customer Service Representative supports members of the Security Health Plan by delivering high-quality customer service in a call center environment, responding to inquiries related to health insurance benefits, eligibility, claims, and general plan information.
Health CareHuman ResourcesInformation Technology
Hiring Manager
Gargi Singh
Responsibilities
Handle inbound customer service calls in a high-volume call center environment
Provide accurate information regarding medical insurance benefits, claims, eligibility, and coverage
Document member interactions accurately in internal systems
Resolve customer concerns in a timely, professional, and empathetic manner
Adhere to HIPAA and company confidentiality policies
Collaborate with internal departments to ensure issue resolution
Maintain productivity, quality, and attendance standards
Qualification
Required
Minimum 2+ years of customer service experience
High School Diploma or GED required
Strong verbal communication and customer service skills
Preferred
Strong background in call center, medical, or insurance environments preferred
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
Company data provided by crunchbase