UTMB Faculty Group Practice · 23 hours ago
Patient Registration Specialist II - RCO Financial Clearance
Galveston, Texas, United States
Full-time
Onsite
Mid Level
3+ years expUTMB Health is seeking a Patient Registration Specialist II to facilitate access to services for new and returning patients. This role involves coordinating financial arrangements, verifying patient information, and acting as a resource for patient registration activities.
Hospital & Health Care
Responsibilities
Responsible for a higher level of knowledge in patient registration activities of verifying demographic and Third Party Payer information
Perform and teach COR, ED, Admitting Registrations functions as defined in each area’s customized CBO tool
Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services
Screens patient for financial responsibility and possible cash collections
Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs
Determines and collects appropriate deposit
Facilitation of referrals/prior authorizations
Eligibility determination of third party programs
Regularly utilize and perform additional duties acquired through advance training of all area job functions for primary area
Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement
Individual department specific knowledge and training of ABN and PPA agreement forms
Meets minimum job performance standards for successful probationary and annual review, or as needed on an individual basis
Demonstrate ability to maintain Registration Quality Assurance (Q/A) expectations as defined by specific departmental area as measured monthly and annually on performance review, scoring includes any errors reported via internal and outside sources not included in random Q/A process
Errors are to be corrected (or acknowledged) and returned within designated timeframe and will be monitored for excessive delayed response and compliance as monitored continuously and on annual performance review
Demonstrate ability to maintain acceptable Productivity Standard as defined by specific departmental area and measured monthly and annually on performance review
Reads and applies all announcements and relevant communications related to job duties as observed and monitored by Q/A process
Assists in the training and mentoring of new employees
Prioritizes and completes all work in an accurate, effective and efficient manner
Participates in team meetings/activities and supports the philosophy and goals of the team, department, and UTMB
Look for trends and address accordingly, bring unresolved issues to team leaders/managers
Excellent Customer Service Skills
Setting the example of professionalism and exemplifying core values, standards of excellence and appropriate conduct
Perform all other duties as assigned
Qualification
Required
Associate's Degree in related field or equivalent and 3 years' experience with billing, financial screening, insurance verification, collections, and/or customer service
Preferred
Knowledgeable and experienced with scheduling and registration in a hospital and/or physician setting
Experience with /Epic ADT/Prelude and Cadence applications
Knowledgeable with scheduling
Experience with registration, insurance verification, prior authorization, and upfront collections
Interpersonal skills – positive interactive skills with others
Flexible work schedule including evenings, weekends and holidays
Company
UTMB Faculty Group Practice
The University of Texas Medical Branch (UTMB) Faculty Group Practice (FGP) is comprised of over 950 faculty physicians and advanced practice providers who drive UTMB’s mission of improving health by delivering innovative education and training, pursuing cutting-edge research, and providing the highest quality patient care.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase