Catalant · 16 hours ago
Director, Expert Products & Services
United States
Full-time
Remote
Director/Executive
10+ years expCatalant is a pioneer in Consulting 2.0, providing leading companies with access to a community of independent consultants. The Director of Expert Products & Services will lead product and service development to support independent consultants, driving commercialization and growth strategies across the consultant community.
ConsultingEnterprise SoftwareProfessional ServicesSaaSSmall and Medium BusinessesSoftware
Responsibilities
Deeply understand the independent consultant lifecycle, from setup to scaling, to identify unmet needs and opportunities
Develop business cases for new products and services—quantifying demand, pricing, ROI, and partnership models
Conduct research and market validation to refine concepts and prioritize opportunities
Collaborate with internal teams and partners to design and launch consultant-facing offerings such as practice setup services, AI analyst tools, marketing enablement, and operational support
Define tiered offerings (e.g., Silver, Gold, Platinum) and pricing models that align with consultant maturity and needs
Monitor adoption and performance to guide iteration and scaling
Lead the go-to-market strategy for EPS products and services targeting independent consultants
Drive revenue growth through direct digital sales, cross-selling, and upselling initiatives
Collaborate with Marketing to develop integrated campaigns, landing pages, and messaging that drive awareness, engagement, and conversion
Build and manage the EPS sales pipeline, revenue forecasts, and performance dashboards—linking growth experiments to measurable business outcomes
Identify, onboard, and manage strategic partners across key service categories (e.g., insurance, legal, finance, learning, and technology)
Structure partner programs and referral models that enhance consultant value while contributing to EPS revenue goals
Collaborate with partners to design co-marketing and co-product opportunities that expand reach and accelerate adoption
Track partner performance and identify new partnership opportunities that strengthen the overall product and ecosystem value proposition
Gather consultant feedback, behavioral data, and user insights to identify friction points and new opportunities for engagement and monetization
Lead activation, retention, and referral programs that deepen user value and lifetime engagement within the consultant community
Partner with Product and Data teams to analyze growth metrics (activation rate, churn, NPS, LTV/CAC) and inform prioritization
Champion a user-centric, experiment-driven culture—using rapid testing and iteration to optimize adoption and satisfaction
Establish scalable operational processes that ensure high-quality delivery of EPS offerings and seamless consultant experience
Own tracking of financial performance, managing budgets, and aligning pricing and promotions to growth targets
Partner with Finance to develop and monitor unit economics, subscription performance, and ROI of growth initiatives
Drive efficiency through automation, partner integration, and continuous process improvement
Provide leadership with regular updates on growth KPIs, product adoption, sales performance, and partner contribution
Present data-driven insights and recommendations to inform EPS strategy, roadmap, and investment decisions
Communicate key learnings from experiments and pilots across teams to foster a culture of transparency and continuous improvement
Serve as the internal advocate for the EPS business, ensuring cross-functional alignment and focus on measurable impact
Qualification
Required
10+ years of experience in business development, product growth, or commercialization within management consulting, professional services, or a digital platform environment
Proven track record of developing, launching, and scaling new products or services that drive measurable growth—ideally within a professional services, marketplace, or SaaS context
Demonstrated success in driving monetization strategies, optimizing customer or consultant acquisition and retention, and managing revenue ownership
Experience building and managing partner ecosystems, including structuring commercial agreements, co-developing offerings, and expanding user or client reach through integrated partnerships
Strong cross-functional leadership across Product, Marketing, Sales, and Operations, with the ability to translate insights into coordinated growth initiatives and business impact
Analytical and strategic orientation, combining hypothesis-driven problem solving, market insight, and data fluency to guide prioritization and decision-making
Bachelor's degree required
Preferred
MBA or advanced degree preferred
Company
Catalant
Catalant is a software company that provides global enterprises with software solutions to access business expertise on demand.
51-200 employees
H1B Sponsorship
Catalant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$145.55MKey Investors
Morningside40 North VenturesGoldfinch Partners
2021-03-30Series F· $35M
2020-07-30Secondary Market
2020-01-22Series E· $35M
Leadership Team
Patrick Petitti
Co-Founder, CEO
Rob Biederman
Chairman and Co-Founder
Recent News
General Catalyst
2025-12-08
San Diego Union-Tribune
2025-11-10
Company data provided by crunchbase