Product and Data Admin jobs in United States
cer-icon
Apply on Employer Site
company-logo

ghSMART ยท 9 hours ago

Product and Data Admin

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$90K/yr - $95K/yr
date2+ years exp

ghSMART is a premier leadership advisory firm trusted by CEOs, boards, and investors. As a Product & Data Admin, you will ensure the seamless operation of the Leadership Intelligence Platform, managing user access and supporting clients and teams to drive operational efficiency and user satisfaction.

ConsultingFinancial ServicesInsurance
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Become a super-user of the Leadership Intelligence Platform and provide expert support
Manage user access requests and ensure the right level of access. Audit frequently
Manage data and research access requests and maintain accurate records
Respond quickly to support requests and resolve issues or escalate as needed. Create and track JIRA tickets for unresolved issues
Monitor and report on platform usage, performance, and collaborate with IT and product teams
Support training sessions for users, integrating new features
Foster strong relationships with users and advocate for their needs

Qualification

Software administrationData securityTechnical supportJIRAProblem-solvingCommunication skillsInterpersonal skillsAdaptabilityCollaborative spiritContinuous learning

Required

2+ years of experience in software administration, data security, or technical support
Strong problem-solving skills and the ability to work under pressure
Excellent communication and interpersonal skills
Familiarity with JIRA or other support tools
Ability to learn quickly and adapt to new technologies
A collaborative, entrepreneurial spirit and commitment to continuous learning and improvement

Benefits

Annual discretionary performance bonus
401(k) plan with an annual employer contribution
Comprehensive benefits package

Company

ghSMART

twittertwittertwitter
company-logo
ghSMART is an employee-owned management assessment firm that focuses on advising CEOs, boards, and investors.
dateFounded in 1995
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
http://ghsmart.com

H1B Sponsorship

ghSMART has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Kohlberg Kravis Roberts
2025-07-16Private Equity

Leadership Team

leader-logo
Jeffrey McLean
Chief Executive Officer
linkedin
leader-logo
Geoff Smart
Chairman & Founder
linkedin

Recent News

Pulse 2.0
ghSMART: Significant Minority Investment Raised From KKR
2025-07-21
FinSMEs
ghSMART Receives Minority Investment from KKR
2025-07-19
citybiz
ghSMART Announces Significant Minority Investment from KKR
2025-07-17
Company data provided by crunchbase