ServiceNow · 20 hours ago
Senior Manager, Special Projects and Executive Initiatives
Denver, CO
Full-time
Hybrid
Senior Level
$146K/yr - $256K/yr
6+ years expServiceNow is a global market leader in innovative AI-enhanced technology. The Senior Manager, Special Projects and Executive Initiatives will drive execution on high-priority initiatives and ensure organizational accountability across critical workstreams, acting as a strategic partner in the Executive Office.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Field and execute special projects from senior leadership - the complex, cross-functional work that doesn't have an obvious organizational home
This includes supporting ServiceNow University expansion efforts, strategic hiring and organizational restructuring, leadership offsite planning and follow-through, and executive-level initiatives that require immediate attention
Identify problems, develop solutions, and drive execution independently
Act as an extension of the Chief of Staff, anticipating needs and solving problems before they escalate
You'll serve as a force multiplier for the Executive Office, providing thought partnership to team members on complex workstreams and helping establish operating rhythms that increase overall impact
Develop executive-level presentations, decks, and briefing materials for key internal and external stakeholders, ensuring consistent messaging around our AI-native learning positioning and strategic priorities
This includes supporting board meeting preparation, senior leadership engagements, and strategic external relationships
Manage critical stakeholder relationships and establish reporting cadences that demonstrate organizational value and impact, supporting our work with Fortune 500 companies and strategic partners
Support the Chief of Staff in driving discipline and accountability for GLD's organizational objectives and key results by working with VP-level leaders and their teams to ensure consistent tracking, updates, and reporting
Help maintain organizational goal-setting rigor by surfacing risks and opportunities proactively, and partnering with leadership to improve execution across the organization
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
6-8+ years of experience in strategic roles such as chief of staff functions, management consulting, program management, or similar high-impact positions
Strong executive presence - you can engage confidently with senior leaders, represent the Executive Office professionally, and navigate complex organizational dynamics with credibility
Outstanding written and verbal communication skills, including experience developing executive-level presentations and materials that translate complex strategy into clear, actionable frameworks
Proven track record of managing complex, ambiguous projects from concept through completion independently
Resourceful problem solver who sees around corners, proposes solutions, and executes
Experience managing senior stakeholder relationships and driving accountability without direct authority
Strategic thinker with strong business acumen who can quickly get up to speed on new topics, connect dots across the organization, and synthesize multi-threaded discussions into clear frameworks
Preferred
Experience with OKR frameworks or other goal management systems in fast-paced, high-growth environments
Background in executive engagement, learning and development, workforce transformation, or related fields
Demonstrated ability to influence and lead without formal authority
Experience supporting leadership offsites, strategic planning processes, and organizational change initiatives
Familiarity with board-level communications and executive reporting
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase