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Infosys · 13 hours ago

CPG Domain & Data Insights Lead

Plano, TX

Full-time

Onsite

Mid Level

4+ years exp

Infosys is a global leader in next-generation digital services and consulting. They are seeking a CPG Domain & Data Insights Lead to ensure business continuity and drive operational excellence by assessing IT system issues and translating technical challenges into actionable business insights.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

Responsibilities

Responsible for ensuring business continuity and driving operational excellence by proactively assessing IT system issues and communicating their potential business impact

Serves as a critical link between Business and IT Operations teams, ensuring timely identification of potential disruptions and evaluating downstream impacts on essential processes

Possess deep knowledge of the CPG value chain and strong analytical skills to translate technical challenges into actionable business insights

Serve as the primary liaison between Business and IT Operations teams to monitor system health and data flows

Assess and analyze the impact of system failures or delays on key business processes and KPIs (e.g., inventory updates, POS data, demand forecasting, in-store execution, RGM)

Design and maintain robust impact assessment frameworks for critical applications and data pipelines

Proactively identify risks and communicate potential business impacts to stakeholders with clarity and precision

Develop dashboards and executive reports on system reliability and business impact metrics

Ensure ongoing executive requirements and business continuity priorities are effectively translated into major IT initiatives

Interpret data dependencies and downstream impacts

Evaluate complex scenarios, quantify business impact, and deliver actionable insights

Qualification

CPG industry processesData analysisImpact assessment frameworksERP systemsDashboard developmentCommunication skillsProblem-solving skills

Required

Candidate must be located within commuting distance of Plano, Richardson/TX or be willing to relocate to the area

At least 4 years of experience in Information Technology

Comprehensive understanding of CPG industry processes & business value chain, including demand planning, inventory management, S&OP, and supply chain operations

Bachelor's degree or foreign equivalent required from accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Applicants authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred

Experience to serve as the primary liaison between Business and IT Operations teams to monitor system health and data flows. Can assess and analyze the impact of system failures or delays on key business processes and KPIs (e.g., inventory updates, POS data, demand forecasting, in-store execution, RGM)

Experience of designing and maintaining robust impact assessment frameworks for critical applications and data pipelines. Proactively identify risks and communicate potential business impacts to stakeholders with clarity and precision

Experience of developing dashboards and executive reports on system reliability and business impact metrics. Ensure ongoing executive requirements and business continuity priorities are effectively translated into major IT initiatives

Strong knowledge of data flows across ERP, POS, inventory, and forecasting systems; ability to interpret data dependencies and downstream impacts. Proven ability to evaluate complex scenarios, quantify business impact, and deliver actionable insights