C2 Labs, Inc. · 14 hours ago
Independent Consultant (1099) – Instructional Design Specialist
Knoxville, Tennessee, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expC2 Labs, Inc. is seeking a senior-level Instructional Design Specialist to support an on-site engagement at Oak Ridge National Laboratory (ORNL). The role focuses on improving the consistency and quality of requirements documentation through training and the development of practical tools and templates for Business Relationship Managers and Project Managers.
ComplianceComputerData GovernanceInformation ServicesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Design and deliver instructor-led training focused on: Best practices for eliciting business and functional requirements from diverse stakeholders
Techniques for facilitating effective requirements discussions, including interviews and workshops
Methods for documenting requirements clearly and consistently without a dedicated BA role
Developing requirements artifacts that support intake readiness and clean handoff into delivery
Develop training materials including slide decks, facilitator notes, participant guides, and hands-on exercises
Deliver engaging, on-site training sessions using real-world scenarios and interactive activities
Develop or refine practical tools for use during and after training, including: Intake-ready problem statement templates
Stakeholder maps and elicitation plans
Interview and workshop agendas with facilitation guidance
Clear, testable, and consistent requirements documentation templates
Acceptance criteria guidance and examples
Requirements quality checklists (clarity, completeness, testability)
Intake readiness and delivery handoff checklists and summary formats
Ensure all artifacts are practical, reusable, and easily adopted by BRMs and PMs across projects
Align training content and templates with ORNL’s IT intake environment and tools, including ServiceNow
Provide practical guidance on capturing required information consistently within intake workflows
Support follow-on reinforcement activities, as scoped, such as coaching sessions, office hours, and artifact reviews
Provide a lightweight train-the-trainer package to enable ORNL to sustain the approach over time
Qualification
Required
U.S. Citizenship required
10+ years of combined experience in instructional design and delivery (preferably for IT, systems, or technical organizations)
10+ years of combined experience in business analysis and requirements elicitation and documentation
Demonstrated ability to translate complex requirements concepts into clear, practical training
Strong facilitation skills for stakeholder interviews, group workshops, and working sessions
Experience developing reusable templates and enablement toolkits
Ability to operate independently in a client environment and manage multiple deliverables with minimal oversight
Preferred
Experience supporting IT project intake processes, readiness criteria, or governance checkpoints
Familiarity with Agile, hybrid, and waterfall delivery environments
Prior experience aligning training and artifacts to tools such as ServiceNow
Relevant certifications preferred (not required): CBAP, PMI-PBA, PMP, SAFe, or similar
Company
C2 Labs, Inc.
C2 Labs partners with our clients on their IT transformation journey via our industry leading capabilities in full stack development, hyper automation/DevOps/cloud, cyber security compliance, ISSO as a Service, and FedRAMP Enablement.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Craig Thomas
Chief Technology Officer
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